NEO Digital
Lenovo ThinkPad X1 Yoga Gen 5 Laptop - i7-10610U, 16GB, 1TB SSD, 14.0" UHD, Touch X360
Lenovo ThinkPad X1 Yoga Gen 5 Laptop - i7-10610U, 16GB, 1TB SSD, 14.0" UHD, Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore unparalleled versatility with the Lenovo ThinkPad X1 Yoga Gen 5, equipped with an Intel i7-10610U, 16GB RAM, 1TB SSD, and a stunning 14-inch UHD touch display. Perfect for professionals who value performance and adaptability.
Overview
The Lenovo ThinkPad X1 Yoga Gen 5 is a premium 2-in-1 laptop that combines high performance with versatile functionality, making it ideal for business professionals and creatives alike. Its 360-degree hinge allows for multiple modes of use, from laptop to tablet.
Product Description
This iteration of the ThinkPad X1 Yoga is powered by an Intel Core i7-10610U processor, ensuring robust performance for demanding applications. The 16GB of RAM facilitates seamless multitasking, while the 1TB SSD offers substantial storage space with quick access times. Its standout feature is the 14-inch UHD (3840x2160) touchscreen display, which delivers exceptional detail and vibrant colors, enhanced by Intel UHD Graphics. The X360 design adds flexibility, perfect for presentations, drawing, or media consumption. It also features built-in security measures, including a fingerprint reader and ThinkShutter for camera privacy.
Key Features
- Processor: Intel Core i7-10610U for high-end processing power.
- Memory and Storage: 16GB RAM and 1TB SSD for extensive multitasking and ample storage.
- Display: 14-inch UHD touchscreen with 3840x2160 resolution offers crisp, detailed visuals.
- Versatility: 360-degree hinge allows use as a laptop, tablet, or presentation device.
- Security: Enhanced with a fingerprint reader and webcam shutter for privacy.
Specifications
- CPU: Intel Core i7-10610U
- RAM: 16GB
- Storage: 1TB SSD
- Graphics Card: Integrated Intel UHD Graphics
- Display: 14-inch UHD (3840x2160) Touchscreen
- Operating System: Windows 10 Pro
- Ports: 2x USB-C Thunderbolt 3, 2x USB 3.1, HDMI, headphone/microphone combo
- Network: Wi-Fi 6, Bluetooth 5.0
- Battery Life: Up to 15 hours
- Weight: Approx. 1.35 kg
Product Quality and Performance
The ThinkPad X1 Yoga Gen 5 is designed to handle intensive tasks with ease, suitable for professionals who need reliable performance. The UHD display and touch functionality make it ideal for graphic design, video editing, and other creative work.
Purpose of Use
- Business Professionals: Perfect for dynamic work environments, presentations, and multitasking.
- Creative Professionals: Excellent for graphic design, video editing, and sketching with its high-resolution touchscreen.
- Education: Ideal for teachers and students who benefit from a versatile, high-performance laptop.
How to Set Up
- Unpacking: Carefully remove the laptop and accessories from the box.
- Powering Up: Connect to a power source and turn on the device.
- Initial Setup: Follow on-screen instructions to set up Windows 10, including connecting to Wi-Fi.
- Security Features: Set up the fingerprint sensor and configure the ThinkShutter for added security.
- Software Installation: Install necessary applications and tools for your professional requirements.
Benefits & Compatibility
- Adaptability: Easily switches between modes to suit various needs and environments.
- High Performance: Capable of running complex software and multitasking efficiently.
Warranty and FAQs
Lenovo provides a standard one-year warranty, extendable with additional support options.
Price and Availability
For the most accurate pricing and availability, check Lenovo’s official website or consult authorized retailers.
After Sales Support
Lenovo offers comprehensive customer support, including technical assistance and warranty services.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the ThinkPad X1 Yoga Gen 5 to help guide future customers.
Disclaimer
Specifications and availability are subject to change. Verify all details with Lenovo or authorized dealers before purchasing
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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