NEOTECH
LENOVO THINKPAD T490s Laptop - 8th Gen i5-8265U, 8GB, 256GB SSD, 14" FHD
LENOVO THINKPAD T490s Laptop - 8th Gen i5-8265U, 8GB, 256GB SSD, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash productivity with the Lenovo ThinkPad T490s, featuring an 8th Gen Intel i5 processor, 8GB of RAM, a 256GB SSD, and a 14-inch FHD display. Engineered for high performance and mobility.
Overview:
The Lenovo ThinkPad T490s is a thin, light, and powerful laptop designed for professionals who value both efficiency and portability. It combines a robust 8th Generation Intel Core i5-8265U processor with a sleek design, making it ideal for on-the-go productivity.
Product Description:
The ThinkPad T490s is optimized for performance with an Intel Core i5-8265U processor that provides responsive and efficient handling of all your computing tasks. The 8GB of RAM ensures smooth multitasking, while the 256GB SSD offers fast data access and ample storage for software and files. The 14-inch Full HD display delivers vibrant visuals with excellent clarity, perfect for presentations and detailed work. Additionally, the laptop features an array of ports for connectivity, including USB-C and Thunderbolt 3, enhancing its functionality in diverse work environments.
Key Features:
- Intel Core i5-8265U Processor: Efficiently manages demanding applications and multitasking.
- 8GB RAM: Allows for smooth operation and effective handling of multiple programs at once.
- 256GB SSD: Ensures quick system boot-up and speedy file access.
- 14-inch Full HD Display: Offers sharp, detailed visuals with a wide viewing angle.
- Lightweight Design: Weighs just 1.35 kg, making it easy to carry without sacrificing performance.
- Robust Security: Equipped with advanced security features, including a fingerprint reader and dTPM 2.0 encryption.
- Comprehensive Connectivity: Features USB-C, Thunderbolt 3, HDMI, and more for versatile linking to peripherals.
Product Quality and Performance:
The ThinkPad T490s is built to Lenovo's rigorous durability standards, passing multiple MIL-SPEC tests to ensure it can withstand the rigors of daily professional use. It offers a premium keyboard experience, long battery life, and silent operation, making it a reliable companion for business professionals.
Specifications:
- CPU: Intel Core i5-8265U
- GPU: Integrated Intel UHD Graphics 620
- Display: 14" FHD (1920x1080), anti-glare, IPS technology
- Memory: 8GB DDR4 RAM
- Storage: 256GB PCIe NVMe SSD
- Ports: 2 x USB 3.1 Gen 1 (one Always On), 2 x USB-C (one with Thunderbolt 3), HDMI 1.4, Network extension for Ethernet/side mechanical docking, Headphone/mic combo, MicroSD card reader
- Battery Life: Up to 20 hours, depending on usage
- Weight: 1.35 kg (2.98 lbs)
- Dimensions: 329mm x 226mm x 16.1mm
Purpose of Use:
Ideal for business users and professionals who require a powerful, portable laptop for tasks such as document creation, complex spreadsheets, and light graphic work. Its portability and performance make it perfect for travel, meetings, and remote work.
How to Use:
Utilize the T490s for handling business applications like Microsoft Office, graphic design software like Adobe Photoshop, and various web applications. Its Thunderbolt 3 port allows for high-speed data transfer and the ability to connect multiple displays for an expanded workspace.
Supported OS/Application:
The ThinkPad T490s comes pre-installed with Windows 10 Pro, providing a familiar yet powerful operating environment suitable for business needs with enhanced security features and easy connectivity to enterprise infrastructures.
Benefits & Compatibility:
This laptop is known for its robust security options, excellent connectivity, and high durability, making it compatible with demanding business environments and frequent travel needs.
Warranty and FAQs:
Most new units come with a standard Lenovo one-year warranty, which can be extended with additional support options for further peace of mind.
Shop Today & Receive Your Delivery:
Explore reputable retailers or Lenovo's official website to purchase the ThinkPad T490s, ensuring you receive a genuine product with reliable support and warranty options.
Best Price Guarantee:
Compare prices across different sellers to ensure you get the best deal for the Lenovo ThinkPad T490s. Watch for seasonal sales or special offers for additional savings.
After Sales Support:
Lenovo provides extensive after-sales support with a comprehensive help center, detailed FAQs, and direct customer service options to assist with any issues or queries that may arise.
Request for Customer Reviews and Testimonials:
Customers are encouraged to share their experiences with the Lenovo ThinkPad T490s, as feedback helps others make informed purchasing decisions and enhances product development.
Stock Availability:
Availability may vary, so it's advisable to check stock levels at multiple outlets to find immediate availability of the Lenovo ThinkPad T490s.
Get in Touch:
For further information or assistance in selecting the right configuration, reach out to Lenovo's customer service or visit an authorized dealer for personalized advice and support.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Always verify the specifics of the model and configuration with the seller before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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