NEOTECH
LENOVO THINKPAD E14 GEN 5 Laptop - 13th Gen i7-13700H, 16GB, 512GB SSD, 14" WUXGA
LENOVO THINKPAD E14 GEN 5 Laptop - 13th Gen i7-13700H, 16GB, 512GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate your professional landscape with the Lenovo ThinkPad E14 Gen 5, boasting a 13th Gen Intel i7 processor, 16GB RAM, and a 512GB SSD. Experience superior performance and productivity with its 14" WUXGA display.
Overview:
The Lenovo ThinkPad E14 Gen 5 is a powerhouse designed for professionals who demand top-tier performance and reliability. Equipped with the latest 13th Gen Intel Core i7-13700H processor, this laptop excels in handling complex tasks, making it ideal for business applications, multitasking, and content creation.
Product Description:
Elevate your productivity to new heights with the Lenovo ThinkPad E14 Gen 5. This laptop features a robust 13th Gen Intel Core i7-13700H processor and 16GB of RAM, ensuring smooth multitasking and efficient handling of demanding applications. The 512GB SSD offers ample storage and swift system response times. Its 14-inch WUXGA display provides stunning visuals with enhanced clarity and detail, perfect for professional presentations and high-definition media. The ThinkPad E14 Gen 5 is also built with durability and security in mind, featuring a rugged build and advanced security features like a fingerprint reader and TPM 2.0 for data encryption.
Key Features:
- 13th Gen Intel Core i7-13700H Processor: High-speed performance for advanced computing needs.
- 16GB RAM: Allows for seamless multitasking and quick access to frequently used files and programs.
- 512GB SSD: Speedy storage for faster boot-up and load times.
- 14-inch WUXGA Display: Offers sharper visuals and more screen space.
- Built-in Security Features: Fingerprint reader and TPM 2.0 enhance your data protection.
- Robust Connectivity: Includes essential ports such as USB-C, HDMI, and more for peripheral connectivity.
Product Quality and Performance:
The ThinkPad E14 Gen 5 is designed to meet Lenovo’s rigorous durability standards, ensuring it can handle the wear and tear of daily professional use. It provides a smooth user experience even under heavy workloads, thanks to its efficient cooling system and robust processing capabilities.
Specifications:
- CPU: Intel Core i7-13700H
- GPU: Integrated Intel Iris Xe Graphics
- Display: 14" WUXGA (1920x1200), anti-glare
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Ports: USB-C, USB 3.2, HDMI, Ethernet, headphone/mic combo
- Battery Life: Up to 10 hours
- Weight: Approximately 1.59 kg
- Dimensions: Specific dimensions based on the model
Purpose of Use:
Ideal for business professionals, IT specialists, and anyone needing a powerful machine for high-demand tasks, extensive data processing, and multimedia content creation. Its portability also makes it suitable for frequent travelers and remote workers.
How to Use:
Utilize the advanced capabilities of the ThinkPad E14 Gen 5 for efficient project management, software development, and video editing. Connect it to high-resolution external displays through the HDMI port for an expanded visual workspace.
Supported OS/Application:
Comes pre-installed with Windows 11 Pro, offering compatibility with a wide range of professional applications and ensuring enhanced productivity with its latest features.
Benefits & Compatibility:
This laptop is perfect for users requiring a high-performance machine that can keep up with the pace of modern business environments. It is compatible with advanced networking setups and enterprise-level security standards.
Warranty and FAQs:
Includes a standard one-year warranty that covers hardware defects and technical support. Extended warranty options are available to provide additional peace of mind and coverage.
Shop Today & Receive Your Delivery:
Order your Lenovo ThinkPad E14 Gen 5 today and take advantage of our fast, reliable delivery service to start enhancing your productivity without delay.
Best Price Guarantee:
We monitor our prices to ensure you receive the best possible deal on the Lenovo ThinkPad E14 Gen 5. Find it cheaper elsewhere? We'll match the price.
After Sales Support:
Our customer support team is ready to assist with any inquiries post-purchase. Contact us for help with setup, troubleshooting, or to learn more about the features of your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the Lenovo ThinkPad E14 Gen 5 to assist others in making informed decisions about their technology investments.
Stock Availability:
Contact us to verify the availability of the Lenovo ThinkPad E14 Gen 5. We strive to maintain accurate stock levels to ensure timely delivery.
Get in Touch:
For more information about the Lenovo ThinkPad E14 Gen 5 or for assistance with your purchase, please contact our customer service team. We are eager to address any questions or support needs you may have.
Disclaimer:
All information provided is for general informational purposes only and may change without notice. Product images are illustrative and may not accurately represent the actual product. Verify all product details including specifications, pricing, and availability with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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