NEOTECH
Lenovo ThinkPad X1 Fold i5-L16G7, 8GB, 512GB SSD, 13.3" QXGA 2K OLED MultiTouch, Windows 10 Pro
Lenovo ThinkPad X1 Fold i5-L16G7, 8GB, 512GB SSD, 13.3" QXGA 2K OLED MultiTouch, Windows 10 Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the future of mobile computing with the Lenovo ThinkPad X1 Fold, featuring a foldable 13.3-inch 2K OLED MultiTouch display, Intel i5-L16G7, 8GB RAM, and a 512GB SSD, all powered by Windows 10 Pro.
Overview:
The Lenovo ThinkPad X1 Fold is the world's first foldable PC, blending cutting-edge technology with unprecedented flexibility to redefine productivity on the go. This innovative device combines the power of a laptop with the portability of a tablet, featuring a foldable OLED display that opens up new possibilities for mobile professionals.
Product Description:
The ThinkPad X1 Fold features a dynamic 13.3-inch QXGA (2048x1536) 2K OLED MultiTouch display that can fold and adapt to various modes of use, from a compact book-like form to a fully flat large-screen tablet. Powered by an Intel Core i5-L16G7 processor and equipped with 8GB of RAM and a 512GB SSD, it offers substantial performance for handling multiple tasks smoothly. This device runs on Windows 10 Pro, providing familiar productivity tools and enhanced security features. It's designed for those who demand versatility and innovation from their computing devices.
Key Features:
- Intel Core i5-L16G7 Processor: Optimized for efficiency and performance in ultra-portable devices.
- 8GB RAM & 512GB SSD: Ensures quick multitasking and ample storage.
- 13.3-inch QXGA 2K OLED MultiTouch Display: Offers vivid colors and deep blacks with touch capabilities.
- Foldable Design: Unique folding ability allows for multiple configurations, enhancing usability in various professional settings.
- Built-in Active Pen Support: Perfect for note-taking, drawing, and precise editing.
- Windows 10 Pro: Includes enterprise-grade security and powerful management tools.
Product Quality and Performance:
Constructed with a combination of lightweight materials and robust engineering, the X1 Fold is designed to withstand the rigors of daily use while remaining extremely portable. The hinge technology is tested for durability to ensure reliability through repeated folding. The OLED screen provides exceptional display quality, suitable for professional presentations and media consumption.
Specifications:
- CPU: Intel Core i5-L16G7
- GPU: Integrated Intel UHD Graphics
- Display: 13.3" QXGA (2048x1536), OLED, MultiTouch, foldable
- Memory: 8GB RAM
- Storage: 512GB SSD
- Ports: USB-C, SIM card slot (optional)
- Wireless: Wi-Fi 6, Bluetooth 5.1
- Battery Life: Up to 11 hours
- Weight: 999 grams
- Dimensions (Folded): Approx. 158.2 x 236 x 27.8 mm
Purpose of Use:
Ideal for technology enthusiasts, business professionals, and creative individuals who require a versatile device that can adapt to various environments and tasks. Whether used for presentations, as a daily work device, or a creative tablet, the X1 Fold adjusts to meet user needs.
How to Use:
Use the X1 Fold as a compact laptop with the mini fold keyboard for typing, unfold it as a full 13.3-inch tablet for presentations, or set it up in a tent mode for viewing media. The Active Pen enhances interactivity, making it a great tool for designers and those who take handwritten notes.
Supported OS/Application:
The device comes with Windows 10 Pro, making it suitable for business use with compatibility across a wide range of applications including Microsoft Office Suite, Adobe Creative Cloud, and many other professional software.
Benefits & Compatibility:
The ThinkPad X1 Fold pushes the boundaries of traditional laptops with its foldable design, offering a versatile and portable solution that doesn't sacrifice performance for form factor.
Warranty and FAQs:
Standard Lenovo warranty applies, with potential options for extended coverage to ensure peace of mind.
Shop Today & Receive Your Delivery:
Check availability through Lenovo's official website or authorized retailers. Due to its unique nature, availability might vary.
Best Price Guarantee:
Comparison shop to ensure you are getting the best deal on this innovative device. Look for promotions and discounts that may apply.
After Sales Support:
Lenovo offers robust customer support for the X1 Fold, including technical assistance and warranty service.
Request for Customer Reviews and Testimonials:
Users are encouraged to share their experiences with the X1 Fold to help others better understand the device's performance and versatility in real-world use.
Stock Availability:
Due to its innovative design, the X1 Fold may have limited availability. Contact Lenovo directly or authorized dealers to confirm stock status.
Get in Touch:
For further information or detailed queries, Lenovo’s customer service is available to assist prospective buyers and current owners.
Disclaimer:
Always confirm product specifications and capabilities directly with the seller as details may vary based on configuration and regional offerings
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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