NEOTECH
LENOVO THINKCENTRE NEO 50A GEN 5 ALL IN ONE - 13th Gen i7-13620H, 8GB, 512GB SSD, 27" FHD Touch
LENOVO THINKCENTRE NEO 50A GEN 5 ALL IN ONE - 13th Gen i7-13620H, 8GB, 512GB SSD, 27" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkCentre Neo 50A Gen 5 All-in-One, featuring a powerful 13th Gen Intel i7-13620H, 8GB RAM, 512GB SSD, and a responsive 27" FHD touch display. Ideal for dynamic business environments.
Overview:
The Lenovo ThinkCentre Neo 50A Gen 5 All-in-One Desktop is crafted for professionals and businesses that demand high performance and seamless user interaction. This device combines a powerful processor and a large touchscreen within a sleek, space-saving design.
Product Description:
The Lenovo ThinkCentre Neo 50A Gen 5 is a powerhouse designed to handle demanding business applications with ease. It is equipped with a 13th Generation Intel Core i7-13620H processor that ensures superior processing speed for multitasking and intensive workflows. The 8GB of RAM facilitates smooth operation, and the 512GB SSD offers ample storage with fast data retrieval speeds. The standout feature is its 27-inch Full HD touch display, which provides intuitive interaction and vibrant visuals, enhancing both work efficiency and multimedia experiences. This all-in-one’s slim profile and integrated design make it perfect for any professional setting where space is at a premium.
Key Features:
- Processor: 13th Gen Intel Core i7-13620H, delivering top-tier performance.
- Memory and Storage: 8GB RAM and a 512GB SSD for swift multitasking and ample storage.
- Display: 27-inch FHD touchscreen for interactive and engaging user experience.
- Design: Modern all-in-one form factor that saves space without sacrificing functionality.
- Connectivity: Comprehensive connectivity options with USB-C, HDMI, and advanced networking capabilities.
Product Quality and Performance:
Built to endure the rigors of daily business use, the ThinkCentre Neo 50A Gen 5 meets stringent durability standards, offering reliability and sustained high performance.
Specifications:
- Processor: Intel Core i7-13620H
- Memory: 8GB DDR4 RAM
- Storage: 512GB SSD
- Display: 27-inch Full HD (1920x1080) Touchscreen
- Operating System: Windows 11 Pro
- Ports: Multiple USB ports, HDMI, Ethernet
- Connectivity: Wi-Fi 6, Bluetooth 5.2
- Dimensions: 613 x 450 x 217 mm
- Weight: Approximately 10 kg
Purpose of Use:
This all-in-one is ideally suited for professionals in creative, financial, or administrative roles who benefit from a touch interface for more direct interaction with their work.
How to Use:
Utilize the touch display for fast navigation and enhanced productivity in software applications, presentations, and collaborative projects.
Benefits & Compatibility:
With its robust performance and touch capabilities, the ThinkCentre Neo 50A Gen 5 is perfect for multitasking and handling interactive applications, offering a versatile setup compatible with a wide range of professional software.
Warranty and FAQs:
Includes Lenovo's standard warranty with options for extended protection, ensuring long-term reliability and customer satisfaction.
Shop Today & Receive Your Delivery:
Available for direct purchase on Lenovo's website or through authorized dealers. Delivery options and availability may vary by region.
Best Price Guarantee:
Lenovo guarantees competitive pricing. If you find a lower price elsewhere, we'll match it, ensuring you receive the best possible deal.
After Sales Support:
Dedicated after-sales support from Lenovo ensures that any issues you encounter are swiftly resolved, keeping your system at peak performance.
Request for Customer Reviews and Testimonials:
We encourage our users to share their experiences with the ThinkCentre Neo 50A Gen 5 to help others in their purchasing decisions.
Stock Availability:
Stock levels can vary—check availability on our website or contact a sales representative before ordering to ensure timely delivery.
Get in Touch:
For further information or specific queries, reach out to our customer support team. We're here to provide assistance and ensure you find the right configuration for your needs.
Disclaimer:
Specifications and availability subject to change without notice. Images are for illustrative purposes and may not fully represent the actual product. Verify all product details with a Lenovo sales representative before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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