NEO Digital
LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7 155H, 32GB, 512GB SSD, 14" WUXGA
LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7 155H, 32GB, 512GB SSD, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate your professional landscape with the Lenovo ThinkPad X1 Carbon Gen 12, powered by a Series 1 Ultra 7 155H processor, 32GB RAM, 512GB SSD, and a 14-inch WUXGA display. Engineered for top-tier professionals.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 12 epitomizes sophistication and functionality, integrating high-performance components within a sleek, ultra-portable design. This model is tailored for professionals who demand uncompromised performance and reliability.
Product Description:
The Lenovo ThinkPad X1 Carbon Gen 12 is equipped with the innovative Series 1 Ultra 7 155H processor, ensuring seamless multitasking and responsive performance across all your business applications. With 32GB of RAM, the laptop excels in handling complex tasks and large datasets effortlessly, while the 512GB SSD offers substantial, speedy storage for your files and software. The 14-inch WUXGA display provides exceptional clarity and detail, ideal for presentations and intensive data analysis. This model continues to offer the legendary durability and security ThinkPad is known for, with added enhancements like a fingerprint reader, ThinkShutter webcam cover, and robust encryption capabilities.
Key Features:
- Series 1 Ultra 7 155H Processor: High-performance chipset designed to handle intensive tasks efficiently.
- 32GB RAM & 512GB SSD: Ample memory and fast storage for advanced multitasking and quick access to important files.
- 14-inch WUXGA Display: Sharp visuals with a resolution of 1920x1200, perfect for detailed work and high-quality media viewing.
- Enhanced Security: Equipped with a fingerprint scanner, IR camera, and webcam shutter for optimal data protection.
- Mil-Spec Tested Durability: Withstands extreme conditions, ensuring reliability in any work environment.
- Ultra-Light and Thin Design: Ideal for professionals on-the-go, providing powerful computing in a compact form.
Product Quality and Performance:
The ThinkPad X1 Carbon Gen 12 is constructed with premium materials, making it both lightweight and durable. It meets stringent military specifications for durability and reliability, providing a dependable workstation that can endure the rigors of travel and frequent use.
Specifications:
- Processor: Series 1 Ultra 7 155H
- Memory: 32GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 14" WUXGA (1920x1200) IPS, anti-glare, 300 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C Thunderbolt 4, USB-A, HDMI, audio jack
- Operating System: Windows 11 Pro
- Dimensions: 314.5 x 221.6 x 14.9 mm
- Weight: Approximately 1.13 kg
Purpose of Use:
Perfect for high-level executives, financial analysts, software developers, and other professionals who require a powerful, secure, and durable laptop for mobile productivity and security-sensitive tasks.
How to Use:
To get the most out of your ThinkPad X1 Carbon Gen 12, begin by setting up Windows 11 Pro, configuring your security settings, and personalizing your workspace. Utilize the Thunderbolt ports for connecting high-speed peripherals and external displays to enhance your working environment.
Benefits & Compatibility:
This laptop is highly versatile, capable of running complex software solutions used in various professional fields, from advanced financial modeling to software development and graphic design.
Warranty and FAQs:
Comes with a standard Lenovo warranty, which covers technical defects and offers options for extended protection plans to ensure your investment is secure.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and authorized retailers. Check for availability and explore promotional offers to secure the best purchase terms.
Best Price Guarantee:
Ensure you're getting the best deal by comparing prices across different vendors, looking out for seasonal sales and discounts.
After Sales Support:
Lenovo provides comprehensive support services, including technical assistance and troubleshooting, to help keep your device running smoothly.
Request for Customer Reviews and Testimonials:
If you have experience with the Lenovo ThinkPad X1 Carbon Gen 12, sharing your insights can assist others in making informed purchasing decisions.
Stock Availability:
Check with Lenovo or authorized dealers for the most current stock information to ensure you can purchase this top-tier laptop without delay.
Get in Touch:
For more detailed information or assistance with the Lenovo ThinkPad X1 Carbon Gen 12, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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