NEOTECH
LENOVO THINKPAD E16 GEN 2 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 1TB SSD, 16" WUXGA Touch
LENOVO THINKPAD E16 GEN 2 (2024) Laptop - Series 1 Ultra 7-155U, 16GB, 1TB SSD, 16" WUXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your professional experience with the Lenovo ThinkPad E16 Gen 2, featuring the Series 1 Ultra 7-155U, 16GB RAM, 1TB SSD, and a responsive 16" WUXGA Touch display. Designed for high-efficiency tasks and collaboration.
Overview:
The Lenovo ThinkPad E16 Gen 2 is crafted for business professionals who demand reliability and high performance. Equipped with the powerful Series 1 Ultra 7-155U processor, this laptop is ideal for multitasking, complex data processing, and advanced applications.
Product Description:
This latest iteration of the ThinkPad E16 Gen 2 is powered by a Series 1 Ultra 7-155U processor, enhanced with 16GB of RAM for seamless multitasking and a 1TB SSD for extensive, fast storage. The 16-inch WUXGA touchscreen enhances interactivity, offering crisp, clear visuals at 1920x1200 resolution. Its design focuses on robust security with features like a TPM 2.0 chip, fingerprint sensor, and facial recognition compatibility, making it a secure choice for sensitive work environments.
Key Features:
- Processor: Series 1 Ultra 7-155U, optimized for enterprise-level performance.
- Memory and Storage: 16GB RAM and a 1TB SSD for superior multitasking and ample storage.
- Display: 16" WUXGA touchscreen provides brilliant clarity and direct interaction.
- Security: Equipped with TPM 2.0, a fingerprint sensor, and facial recognition for enhanced security.
- Durability: Meets military specifications for ruggedness, durability, and quality.
- Connectivity: Comprehensive port selection including USB-C, HDMI, and advanced wireless options.
Product Quality and Performance:
The ThinkPad E16 Gen 2 is built to Lenovo's rigorous standards, ensuring it withstands the demands of professional use. Its advanced thermal design keeps it cool and quiet under load, maintaining optimal performance during critical tasks.
Specifications:
- Processor: Series 1 Ultra 7-155U
- Graphics: Integrated graphics optimized for business applications
- Memory: 16GB DDR4
- Storage: 1TB PCIe NVMe SSD
- Display: 16-inch WUXGA (1920x1200) Touchscreen
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB-C, USB 3.2, HDMI, Ethernet, Audio Jack
- Operating System: Options for Windows 11 Pro or Linux
- Battery Life: Up to 12 hours with Rapid Charge technology
- Weight: Approx. 1.85 kg (4.08 lbs)
- Dimensions: 365 x 250 x 19.1 mm
Purpose of Use:
Ideal for professionals in fields such as finance, engineering, software development, and research who require a powerful, secure laptop for handling large datasets, running complex simulations, and frequent collaboration.
How to Use:
Leverage the ThinkPad E16 Gen 2 for high-stakes data analysis, software development, or client presentations. Utilize its touchscreen for interactive tasks and collaborative projects.
Benefits & Compatibility:
Offers high performance for professional software and multitasking. The touchscreen enhances usability, particularly for presentations and collaborative work.
Warranty and FAQs:
Comes with Lenovo’s standard one-year warranty, with extended options available, covering parts and labor along with access to Lenovo’s global service network.
Shop Today & Receive Your Delivery:
Order directly from Lenovo or through authorized distributors, with various shipping options to meet your schedule.
Best Price Guarantee:
Lenovo offers a price match guarantee, ensuring you receive the best price for your purchase.
After Sales Support:
Lenovo’s comprehensive support includes dedicated customer service, technical support, and warranty services.
Request for Customer Reviews and Testimonials:
Share your experiences with the ThinkPad E16 Gen 2 to help others in their decision-making process.
Stock Availability:
Check directly with Lenovo’s website or authorized retailers for the most accurate stock information.
Get in Touch:
For more information or specific questions about the ThinkPad E16 Gen 2, please contact Lenovo customer support or visit an authorized dealer.
Disclaimer:
All product specifications and software compatibility are subject to change without notice. Confirm all details with Lenovo or an authorized retailer before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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