NEOTECH
EasyPos 84 Keys USB Programmable keyboard Black
EasyPos 84 Keys USB Programmable keyboard Black
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The EasyPos 84 Keys USB Programmable Keyboard in black offers an optimal solution for businesses looking to streamline their data entry and user interface. This highly customizable keyboard is designed for versatility in retail, hospitality, and specialized service industries, where quick access to specific functions is crucial.
Key Features
- Fully Programmable Keys: Each of the 84 keys can be programmed for specific operations, providing immediate access to necessary functions and reducing keypress errors.
- Durable and Stylish: Features a sleek black design that not only looks professional but is built to withstand the wear and tear of daily use.
- USB Connectivity: Ensures easy setup with plug-and-play installation, compatible with most modern POS systems and computers.
- User-Friendly Software: Comes with intuitive programming software that makes it easy to customize key functions to suit various business needs.
Product Quality and Performance
- Robust Construction: Engineered for durability in high-traffic environments, ensuring longevity and consistent performance.
- Responsive Key Action: Keys are designed for comfort and responsiveness, improving user experience during prolonged use.
Specifications
- Number of Keys: 84 programmable keys.
- Connectivity: USB interface for reliable and straightforward connection.
- Color: Classic black, suitable for various professional environments.
- Compatibility: Compatible with Windows operating systems, seamlessly integrating into existing setups.
Purpose of Use
Ideal for use at retail checkouts, hospitality service stations, and any other settings where quick, customized access to numerous functions is beneficial.
How to Use
- Setup: Connect the keyboard to a PC or POS system via USB. Install the programming software and assign desired functions to the keys.
- Operation: Utilize the customized keys to streamline operations, enhance data entry speed, and reduce interaction time with the POS system.
Supported OS/Application/Industries
- System Compatibility: Works effectively with Windows-based systems, ensuring broad applicability across different software environments.
- Industry Suitability: Perfect for businesses in retail, hospitality, or any sector requiring tailored keyboard functionalities to improve operational efficiency.
Benefits & Compatibility
- Increased Productivity: Programmable keys allow for quicker operations, significantly speeding up tasks and reducing customer wait times.
- Customizable and Versatile: Offers significant flexibility in programming, enabling businesses to adapt the keyboard to their specific operational needs.
Warranty and FAQs
- Warranty: Includes a standard manufacturer’s warranty that covers defects and malfunctions.
- FAQs: NEO Digital’s comprehensive FAQ section provides guidance on setup, customization, and maintenance.
Delivery Services (UAE)
- Efficient Delivery: NEO Digital ensures swift and secure delivery across the UAE, enabling quick enhancements to business operations.
After Sales Support
- Robust Support: Provides detailed after-sales support, including technical assistance and periodic updates, to ensure optimal use of the programmable keyboard.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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