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NEOTECH

ZKTeco BioPro SA20

ZKTeco BioPro SA20

Regular price Dhs. 570.00 AED
Regular price Dhs. 630.00 AED Sale price Dhs. 570.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The ZKTeco BioPro SA20 is a state-of-the-art fingerprint time and attendance terminal designed to deliver accurate and efficient workforce management. Ideal for small to medium-sized businesses, the BioPro SA20 combines advanced biometric technology with a user-friendly interface, ensuring reliable performance and ease of use. Its sleek design and robust features make it an essential tool for enhancing security and productivity in the workplace.

Key Features:

  • Advanced Fingerprint Recognition: Utilizes cutting-edge fingerprint recognition technology for accurate and secure employee identification, reducing the risk of time fraud.
  • User-Friendly Interface: Features a 2.8-inch TFT color screen with an intuitive interface, making it easy for employees to clock in and out and for administrators to manage attendance records.
  • High Capacity: Can store up to 3,000 fingerprint templates and 100,000 transaction logs, making it suitable for small to medium-sized businesses.
  • Fast and Reliable Performance: Ensures quick and reliable fingerprint recognition, even in challenging conditions such as dry, wet, or rough skin.
  • Flexible Connectivity: Supports multiple communication methods, including TCP/IP, USB host, and optional Wi-Fi, allowing for seamless integration with existing systems.
  • Robust Security Features: Includes advanced security features such as fingerprint encryption and anti-tamper mechanisms, ensuring data integrity and protection.
  • Eco-Friendly Design: Constructed with sustainable materials, reflecting ZKTeco’s commitment to environmental responsibility.

Product Quality and Performance:

The ZKTeco BioPro SA20 is renowned for its superior quality and performance in time and attendance management. Designed to meet high industry standards, it provides consistent and reliable biometric identification. Users frequently commend its accuracy, ease of use, and durability, making it a trusted choice for enhancing operational efficiency.

Specifications:

  • Dimensions: 18.5 x 14.0 x 3.0 cm
  • Weight: 0.5 kg
  • Display: 2.8-inch TFT color screen
  • Fingerprint Capacity: 3,000 templates
  • Transaction Capacity: 100,000 logs
  • Communication: TCP/IP, USB host, optional Wi-Fi
  • Power Supply: DC 5V 2A
  • Material Composition: Durable and sustainable plastics

Purpose of Use:

Ideal for small to medium-sized businesses, the BioPro SA20 addresses the need for accurate and efficient time and attendance tracking. Its advanced technology and user-friendly design make it suitable for use in various professional settings, enhancing both security and productivity.

How to Use:

  1. Setup: Connect the terminal to your network using the supported communication methods (TCP/IP, USB host, optional Wi-Fi).
  2. Operation: Enroll employees by capturing their fingerprints through the terminal’s sensor. Employees can then clock in and out by placing their finger on the sensor.
  3. Maintenance: Regularly clean the fingerprint sensor with a soft, dry cloth to maintain optimal performance. Ensure the device is updated with the latest firmware for best results.

Supported OS/Application/Industries:

  • Operating Systems: Windows, macOS, Linux (for system integration)
  • Applications: Time and attendance tracking, workforce management
  • Industries: Small to medium-sized businesses, offices, retail, manufacturing, healthcare

Benefits & Compatibility:

  • Accurate Attendance Tracking: Provides precise and secure employee identification, improving workforce management.
  • Energy Efficiency: Designed for low power consumption, reducing operational costs.
  • Wide Compatibility: Easily integrates with various systems and applications, enhancing operational flexibility.
  • Enhanced Productivity: Streamlines attendance tracking, improving overall efficiency and user satisfaction.

Warranty and FAQs:

  • Warranty: One-year comprehensive coverage.
  • FAQs: For common questions, refer to the ZKTeco product services page. Contact our sales representative for further assistance.

Delivery Services (UAE):

We offer reliable and timely delivery services throughout the UAE, covering major cities and emirates. Our commitment to swift and secure delivery ensures your product arrives in perfect condition.

After Sales Support:

Customer satisfaction is our priority. We provide exceptional after-sales support to address any issues and ensure a seamless user experience.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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