NEO Digital
UniFi EV Station Lite UC-EV-Station-Lite
UniFi EV Station Lite UC-EV-Station-Lite
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Power up your electric vehicle with the UniFi EV Station Lite, offering fast, reliable, and intelligent charging solutions. Discover advanced EV technology at NEOTECH.
Overview
The UniFi EV Station Lite (UC-EV-Station-Lite) is designed to provide efficient and smart charging solutions for electric vehicles. This compact and robust charging station is ideal for both private and light commercial use, ensuring a reliable and convenient charging experience for EV owners.
Product Description
The UniFi EV Station Lite features advanced technology that optimizes charging speeds while ensuring vehicle and charger safety. It is equipped with intuitive interfaces and smart connectivity options that allow for remote management and monitoring via UniFi applications. Its sleek design and durable construction make it suitable for a variety of installation environments, including residential garages and commercial parking areas.
Key Features
- Fast Charging: Delivers high-speed charging capabilities that reduce wait times and quickly get you back on the road.
- Smart Integration: Can be managed remotely via UniFi software, providing users with real-time charging data and control options.
- Compact Design: Engineered to fit in small spaces without compromising functionality or aesthetic appeal.
- Durable Build: Constructed with high-quality materials designed to withstand various environmental conditions.
- Safety Protocols: Includes multiple safety features to protect against overcharging, overheating, and electrical surges.
Product Quality and Performance
The UniFi EV Station Lite is built to high standards, ensuring it performs reliably under continuous use. It is tested rigorously to meet safety and efficiency criteria, providing peace of mind to users and operators. Its performance is optimized to handle frequent use, making it a dependable choice for everyday charging needs.
Specifications
- Output Power: Capable of delivering up to 7.4 kW, ideal for quick and efficient EV charging.
- Connectivity: Features Wi-Fi and Bluetooth for seamless integration with UniFi network management applications.
- Installation: Designed for easy installation in both indoor and outdoor settings.
- Compatibility: Compatible with all electric vehicles that support J1772 connectors.
- Dimensions: Compact dimensions to fit easily in various settings without requiring extensive space.
Purpose of Use
Perfect for homeowners with electric vehicles seeking a convenient home charging solution and business owners who wish to provide EV charging services to customers or employees without extensive infrastructure modifications.
How to Use
Install the UniFi EV Station Lite at your home or business location, connect it to your power system following local electrical codes, and use the UniFi application for configuration and monitoring. The charging station is designed to be user-friendly, offering plug-and-play operation with automatic charging session management.
Supported Industries
Ideal for residential users, real estate developers, small businesses, and hospitality providers who are looking to support sustainable transportation options and cater to the growing market of EV owners.
Benefits & Compatibility
- Enhanced User Experience: Provides a fast, safe, and efficient charging experience with easy management features.
- Eco-Friendly Solution: Supports the adoption of electric vehicles, contributing to reduced emissions and a smaller carbon footprint.
- Cost-Effective: Offers an affordable entry point into EV charging infrastructure with low maintenance requirements.
- Versatility: Suitable for a variety of settings and compatible with a wide range of electric vehicles.
Warranty and FAQs
Comes with a comprehensive warranty that covers defects and malfunctions, supported by an extensive FAQ section to assist with setup and troubleshooting.
Packaging/Weight/Dimension
Ships with all necessary mounting hardware and installation instructions. Packaged securely to ensure it arrives in excellent condition and is ready for installation.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your UniFi EV Station Lite from NEOTECH and benefit from our reliable delivery services, enhancing your EV charging capabilities efficiently.
Best Price Guarantee
NEOTECH offers the UniFi EV Station Lite at competitive prices, ensuring you receive excellent value for your investment in EV charging technology.
After Sales Support
Our dedicated support team is available to assist with any technical inquiries or issues, helping you to fully utilize the capabilities of your new UniFi EV Station Lite.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi EV Station Lite to help others make informed decisions and assist us in continually improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi EV Station Lite. We strive to keep our inventory updated to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your UniFi EV Station Lite purchase, contact our support team. We are committed to providing personalized assistance tailored to your EV charging needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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