NEO Digital
Dell Alienware AW610M Wireless Gaming Mouse - 7 Buttons
Dell Alienware AW610M Wireless Gaming Mouse - 7 Buttons
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unparalleled gaming precision with the Dell Alienware AW610M Wireless Gaming Mouse, featuring 7 customizable buttons and RGB lighting. Available at NEOTECH.
Overview
The Dell Alienware AW610M Wireless Gaming Mouse is engineered for the serious gamer who demands precision, flexibility, and comfort. With 7 programmable buttons and adjustable DPI settings, this mouse offers customizable control for all your gaming needs.
Product Description
This high-performance gaming mouse includes a high-precision 16,000 DPI optical sensor that provides accurate tracking, suitable for fast-paced gaming genres. The AW610M supports both wired and wireless modes, offering flexibility depending on your gaming setup and preferences. It features an ergonomic design tailored for comfort during extended gaming sessions, and AlienFX RGB lighting adds a customizable aesthetic to match your gaming rig.
Key Features
- High-Precision Sensor: 16,000 DPI optical sensor for superior accuracy.
- Programmable Buttons: 7 fully customizable buttons to tailor your gaming experience.
- Dual Mode Connectivity: Operate in wired or wireless mode for flexibility.
- Ergonomic Design: Sculpted shape ensures comfort for long gaming sessions.
- Customizable RGB Lighting: AlienFX RGB allows for personalized lighting effects.
- Battery Life: Up to 350 hours on a single charge in wireless mode.
- Durable Construction: Built to withstand the rigors of intense gaming sessions.
Product Quality and Performance
The AW610M is constructed with durable materials and tested under rigorous conditions to ensure reliability and longevity. Its optical sensor and switch technology deliver high responsiveness and tactile feedback, making it a top choice for competitive and casual gamers alike.
Specifications
- Sensor: Optical, 16,000 DPI
- Buttons: 7 programmable
- Connectivity: USB for wired mode and 2.4GHz wireless
- Battery: Rechargeable with up to 350 hours of runtime
- Lighting: AlienFX RGB customizable lighting
- Compatibility: Works with Windows and most major gaming platforms
Purpose of Use
- Competitive Gaming: Designed for esports and competitive gaming where precision is crucial.
- General Gaming: Versatile for any type of game from FPS to MMO.
- Everyday Use: Comfortable for everyday computing tasks beyond gaming.
How to Use
- Connect the AW610M via USB for wired use or via the included dongle for wireless operation.
- Install the Alienware Command Center software to customize DPI settings, program buttons, and adjust RGB lighting.
- Charge as needed with the included USB cable; monitor battery status via software.
- Adjust the mouse settings in-game to optimize performance and responsiveness.
Supported Applications
- Compatible with PC gaming across various platforms, supporting a wide range of games and software that benefit from precise control and programmable buttons.
Benefits & Compatibility
The AW610M offers seamless compatibility with Windows systems and a variety of gaming consoles, ensuring a comprehensive and enhanced gaming experience.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the Alienware AW610M, covering support and potential defects. For detailed warranty information and FAQs, please consult NEOTECH’s customer service.
Packaging/Weight/Dimension
Includes the mouse, USB charging/data cable, USB dongle, and user documentation, all securely packaged. Weight and dimensions are optimized for easy shipping and setup.
Shop Today & Receive Your Delivery Across the UAE!
Order the Dell Alienware AW610M from NEOTECH and enjoy quick, reliable delivery across the UAE. Enhance your gaming setup with this advanced wireless mouse.
Best Price Guarantee
NEOTECH ensures the best price for the Alienware AW610M, backed by our best price promise, so you can shop with confidence knowing you’re getting a great deal.
After Sales Support
Our expert team at NEOTECH is available to provide support and assistance with any setup or performance issues to ensure you get the most out of your Alienware gaming mouse.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Alienware AW610M to help others make informed purchasing decisions and to aid in our service enhancement.
Stock Availability
Please check with NEOTECH for the current availability of the Alienware AW610M to ensure timely delivery for your order.
Get in Touch
For more information about the Alienware AW610M or other inquiries, please contact NEOTECH. Our knowledgeable team is ready to assist you in finding the perfect gaming solutions for your needs.
Disclaimer
All information regarding the Alienware AW610M is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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