NEO Digital
DELL ALIENWARE X15 R2 Gaming Laptop - 12th Gen i9-12900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 3070Ti 8GB, 15.6" QHD
DELL ALIENWARE X15 R2 Gaming Laptop - 12th Gen i9-12900H, 32GB, 1TB SSD, NVIDIA GeForce RTX 3070Ti 8GB, 15.6" QHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate the gaming world with the DELL Alienware X15 R2, powered by a 12th Gen Intel Core i9-12900H, NVIDIA GeForce RTX 3070 Ti, 32GB RAM, and a 1TB SSD. Experience elite performance on its 15.6" QHD display. Perfect for hardcore gamers.
Overview
The DELL Alienware X15 R2 is a cutting-edge gaming laptop designed for the most demanding gamers who seek top-tier performance and stunning visuals. This machine is engineered to handle the latest high-end games and demanding software applications with ease, thanks to its powerful components and advanced cooling technology.
Product Description
The Alienware X15 R2 features a 12th Generation Intel Core i9-12900H processor, providing superior processing power for gaming and multitasking. It is equipped with the NVIDIA GeForce RTX 3070 Ti graphics card, delivering phenomenal graphics and smooth frame rates at QHD resolution. The 32GB of RAM ensures fluid gameplay and efficient performance across all tasks, while the 1TB SSD offers ample storage for games and rapid load times. The 15.6-inch QHD display not only provides sharp, detailed images but also features a high refresh rate for an ultra-smooth visual experience.
Key Features
- Processor: 12th Gen Intel Core i9-12900H, optimized for gaming and high-performance computing.
- Graphics: NVIDIA GeForce RTX 3070 Ti 8GB, capable of running the most graphically demanding games.
- Memory: 32GB RAM for superior multitasking and gaming performance.
- Storage: 1TB SSD for extensive storage and fast data access.
- Display: 15.6-inch QHD (2560 x 1440) for stunning clarity and detail.
- Design: Sleek, modern design with RGB lighting and advanced cooling systems.
Product Quality and Performance
The Alienware X15 R2 is built with premium materials for durability and aesthetics, featuring a thin, lightweight design for portability. Its advanced Cryo-Tech cooling technology ensures that the laptop maintains optimal performance by effectively managing heat, even during extended gaming sessions.
Specifications
- CPU: Intel Core i9-12900H
- RAM: 32GB
- Storage: 1TB SSD
- Graphics: NVIDIA GeForce RTX 3070 Ti 8GB
- Screen: 15.6-inch QHD (2560 x 1440), high refresh rate
- Operating System: Windows 11 Home
- Connectivity: Wi-Fi 6E, Bluetooth, multiple USB ports including Thunderbolt 4
Purpose of Use
Ideal for high-end gaming, VR experiences, and content creation such as video editing and 3D modeling. The laptop's powerful specs also make it suitable for streaming high-quality video content.
How to Use
To maximize the gaming capabilities of the Alienware X15 R2, customize the RGB lighting and settings via the Alienware Command Center. Connect peripherals such as gaming mice, keyboards, and external monitors through its ample ports for an enhanced gaming setup.
Supported Applications
Perfect for running graphically intense games like Cyberpunk 2077, Red Dead Redemption 2, and Fortnite at high settings, as well as professional software for video editing and graphic design like Adobe Premiere Pro and Autodesk 3ds Max.
Benefits & Compatibility
The combination of high-spec hardware and advanced features offers gamers and creatives a highly capable and versatile computing platform. Its compatibility with the latest peripherals and VR technology makes it a future-proof choice for gaming enthusiasts.
Warranty and FAQs
Comes with a standard one-year warranty from Dell, which covers hardware malfunctions and defects. Extended warranty options are available for purchase.
Packaging/Weight/Dimension
The laptop is packaged securely to ensure it arrives in perfect condition, with a focus on environmental sustainability in packaging materials. Despite its powerful internals, the Alienware X15 R2 is designed to be relatively portable.
Shop Today & Receive Your Delivery Across Various Locations!
Order your DELL Alienware X15 R2 today and enjoy our fast, reliable delivery services. Elevate your gaming experience to elite levels with this exceptional laptop.
Best Price Guarantee
We offer competitive pricing on the Alienware X15 R2. Find it cheaper elsewhere? We'll match the price to ensure you get the best value for your investment.
After Sales Support
Our dedicated support team is available to assist with any queries or issues regarding your Alienware X15 R2, ensuring a seamless experience from purchase to daily operations.
Request for Customer Reviews and Testimonials
If you have purchased the Alienware X15 R2, please share your experience. Your feedback helps us to improve our services and assists other customers in making informed decisions.
Stock Availability
We strive to keep the Alienware X15 R2 in stock, but availability can fluctuate. Please contact us directly for the most current stock information, especially if your order is urgent.
Get in Touch
For more information about the Alienware X15 R2 or any other inquiries, our team of experts is ready to assist. Contact us today for personalized advice and exceptional customer support.
Disclaimer
All information regarding the Alienware X15 R2 is for general informational purposes only and may change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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