NEOTECH
LENOVO THINKPAD E15 - i5-1235U, 8GB, 256GB SSD, 15.6" FHD
LENOVO THINKPAD E15 - i5-1235U, 8GB, 256GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkPad E15, featuring a 12th Gen Intel i5 processor, 8GB RAM, and a 15.6" FHD display. Perfect for professionals seeking reliable performance.
Overview
The Lenovo ThinkPad E15 is designed to offer a balance of performance, functionality, and cost-efficiency, making it an ideal choice for professionals and businesses. Powered by a 12th Gen Intel Core i5-1235U processor, it delivers robust performance for a variety of business applications.
Product Description
This laptop features a 15.6-inch Full HD display that provides clear and sharp visuals, enhancing your productivity whether you're creating presentations, managing databases, or conducting virtual meetings. The 8GB of RAM and 256GB SSD offer ample memory and fast storage, facilitating efficient multitasking and quick access to frequently used files.
Key Features
- Processor: 12th Gen Intel Core i5-1235U, ensuring smooth multitasking.
- Memory and Storage: 8GB RAM and 256GB SSD for responsive performance and rapid boot times.
- Display: 15.6-inch FHD screen for crisp, vibrant visuals.
- Build: Durable design that adheres to rigorous military-grade tests.
- Connectivity: Comprehensive I/O support with USB-C, HDMI, and more.
Product Quality and Performance
The ThinkPad E15 is built to Lenovo's stringent standards, ensuring durability and reliability. It’s tested against 12 military-grade requirements and more than 200 quality checks to ensure it runs in extreme conditions, from the arctic wilderness to desert dust storms.
Specifications
- Processor: Intel Core i5-1235U
- Memory: 8GB RAM
- Storage: 256GB SSD
- Display: 15.6" Full HD (1920 x 1080)
Purpose of Use
- Business Use: Ideal for business applications like Microsoft Office, project management software, and CRM systems.
- Remote Work: Equipped with HD webcam and dual microphones for clear video conferencing.
- Daily Productivity: Optimized for day-long productivity with its robust build and reliable performance.
How to Use
- Setup: Quick start with pre-installed Windows and Lenovo utilities.
- Maintenance: Easy maintenance with Lenovo Vantage software for updates and diagnostics.
- Security: Enhanced with built-in security features including firmware TPM 2.0 and optional fingerprint reader.
Benefits & Compatibility
- Efficiency: Streamlines your workflow with fast processing and robust multitasking capabilities.
- Security: Keep your data secure with enhanced encryption and security options.
- Visual Experience: Offers a comfortable viewing experience with its anti-glare screen and FHD resolution.
Warranty and Support
Includes a 1-year standard warranty with extended options available, ensuring comprehensive support and service.
Packaging/Weight/Dimensions
- Eco-Friendly Packaging: Packaged with recyclable materials to reduce environmental impact.
- Portable Design: Lightweight and easy to carry, ideal for professionals on the move.
- Dimensions: Slim and sleek for easy mobility.
Best Price Guarantee
Lenovo guarantees competitive pricing and will match lower prices found for the ThinkPad E15 from other retailers.
After Sales Support
Receive excellent after-sales support, including technical assistance and warranty service from Lenovo’s dedicated team.
Request for Customer Reviews and Testimonials
We invite you to share your experiences with the ThinkPad E15 to assist others in their buying decisions.
Stock Availability
Check availability on Lenovo’s official website or through authorized retailers. Stock levels are updated regularly.
Get in Touch
Contact Lenovo support for more information or any inquiries related to the ThinkPad E15. Our team is ready to assist you.
Disclaimer
All details, including specifications, prices, and stock availability, are subject to change without notice. Please confirm with a Lenovo sales representative before making your purchase. Product images are for illustration purposes only and may not exactly represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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