NEOTECH
LENOVO THINKPAD E14 GEN 5 Laptop - 13th Gen i7-1355U, 8GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 14" WUXGA
LENOVO THINKPAD E14 GEN 5 Laptop - 13th Gen i7-1355U, 8GB, 512GB SSD, NVIDIA GeForce MX550 2GB, 14" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Empower your productivity with Lenovo ThinkPad E14 Gen 5 featuring a 13th Gen Intel i7, NVIDIA MX550 graphics, and a 14-inch WUXGA display. Designed for professionals who demand performance on-the-go.
Overview
Designed for the modern professional, the Lenovo ThinkPad E14 Gen 5 integrates high performance with enhanced graphics capabilities, thanks to its 13th Generation Intel Core i7-1355U processor and dedicated NVIDIA GeForce MX550 graphics. This combination delivers both power and efficiency for business and creative applications.
Product Description
The ThinkPad E14 Gen 5 not only packs a powerful CPU and GPU but also flaunts a 14-inch WUXGA (1920x1200) display that offers vivid colors and crisp details. With 8GB of RAM and a 512GB SSD, it ensures swift multitasking and ample storage for all your important files. Its slim profile and robust design make it perfect for business professionals on the move.
Key Features
- Advanced Processor: 13th Gen Intel Core i7-1355U ensures swift and responsive performance.
- Dedicated Graphics: NVIDIA GeForce MX550 2GB for better handling of graphic-intensive tasks.
- High-Resolution Display: 14-inch WUXGA screen provides superior visual clarity.
- Robust Build: Meets military standards for durability.
- Enhanced Connectivity: Multiple I/O options including USB-C, HDMI, and more for versatile connectivity.
Product Quality and Performance
The ThinkPad E14 Gen 5 is built to handle demanding applications and multitasking with ease. The inclusion of NVIDIA graphics adds a considerable boost for tasks such as video editing, light gaming, and other multimedia activities, making it a versatile choice for both work and play.
Specifications
- Processor: Intel Core i7-1355U
- Graphics: NVIDIA GeForce MX550 2GB
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 14" WUXGA (1920x1200)
Purpose of Use
- Professional Applications: Capable of running software for coding, graphic design, and video editing.
- Security Features: Equipped with advanced security features, including a fingerprint scanner.
- On-the-Go Use: Lightweight design makes it ideal for travel and remote work.
How to Use
- Setting Up: Quick and secure setup with Windows Hello and fingerprint scanning.
- Daily Operations: Utilize Lenovo Vantage for system updates and health monitoring.
- Graphics Use: Leverage the NVIDIA MX550 for graphics-heavy tasks without slowdown.
Benefits & Compatibility
- Performance Boost: The dedicated GPU accelerates creative tasks and enhances multimedia experiences.
- Security: Keep data secure with built-in security features and biometric options.
- Display Quality: The high-resolution display is ideal for detailed tasks and media viewing.
Warranty and Support
Includes Lenovo’s standard warranty with options for extended protection, offering peace of mind through comprehensive support and service.
Packaging/Weight/Dimensions
- Eco-Friendly Packaging: Lenovo commits to sustainability with recyclable materials.
- Weight: Optimized for mobility without compromising on performance.
- Dimensions: Compact and travel-friendly, easy to fit into most bags and cases.
Best Price Guarantee
Competitive pricing with a best price guarantee ensures you get the best deal available from Lenovo.
After Sales Support
Dedicated support from Lenovo ensures a smooth experience with services ranging from technical assistance to warranty claims.
Request for Customer Reviews and Testimonials
Your insights on the ThinkPad E14 Gen 5 are invaluable. Please share your experiences to help others make informed purchasing decisions.
Stock Availability
For current stock levels of the ThinkPad E14 Gen 5, please check with Lenovo’s official website or authorized retailers. Stock availability can vary.
Get in Touch
For any additional information or queries about the ThinkPad E14 Gen 5, visit Lenovo’s customer support or contact us directly through our customer service channels.
Disclaimer
All specifications, prices, and availability are subject to change without notice. Images are for illustrative purposes only and may not depict the exact product. Always confirm product details and availability with a Lenovo sales representative before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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