NEOTECH
LENOVO THINKPAD E14 Gen 4 Laptop - 12th Gen i7-1255U, 8GB, 512GB SSD, Nvidia MX 550 2GB, 14" FHD
LENOVO THINKPAD E14 Gen 4 Laptop - 12th Gen i7-1255U, 8GB, 512GB SSD, Nvidia MX 550 2GB, 14" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkPad E14 Gen 4, featuring a 12th Gen Intel i7, Nvidia MX 550 graphics, and a 14-inch FHD display. Ideal for high-performance tasks.
Overview
The Lenovo ThinkPad E14 Gen 4 is crafted for professionals who need a dependable and powerful device. It's powered by the 12th Generation Intel Core i7-1255U processor and includes Nvidia MX 550 graphics, making it capable of handling everything from business analytics to graphic design.
Product Description
The ThinkPad E14 Gen 4 offers a 14-inch Full HD display that provides vibrant visuals with clear details for an engaging user experience. With 8GB of RAM and a 512GB SSD, it delivers ample space and speed for efficient multitasking and quick access to frequently used files and programs.
Key Features
- Powerful Intel Core i7-1255U Processor: Delivers exceptional speed and efficiency.
- Nvidia MX 550 Graphics: Enhances visual performance for creative tasks and casual gaming.
- 8GB RAM & 512GB SSD: Offers smooth multitasking and generous storage.
- 14-inch FHD Display: Ensures sharp and clear visuals for an immersive experience.
- Built for Durability: Meets MIL-STD-810G military testing standards for robustness.
Product Quality and Performance
The ThinkPad E14 Gen 4 is built to Lenovo's stringent standards, ensuring it withstands the rigors of daily use. Its performance is tailored for business and creative applications, with reliable hardware that supports sustained productivity.
Specifications
- Processor: 12th Gen Intel Core i7-1255U
- Graphics: Nvidia MX 550 2GB
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 14" Full HD (1920 x 1080)
Purpose of Use
- Professional Work: Excellent for handling complex spreadsheets, presentations, and multiple applications simultaneously.
- Creative Projects: Capable of basic photo and video editing.
- Everyday Use: Ideal for web browsing, streaming video content, and more.
How to Use
- Optimal Settings: Adjust power settings for performance or battery life depending on usage.
- Connectivity: Utilize multiple ports including USB-C and HDMI for connecting peripherals.
- Maintenance: Regular updates and antivirus scans to maintain optimal performance.
Benefits & Compatibility
- Enhanced Productivity: Powerful components enable efficient multitasking.
- Broad Connectivity: Full range of ports for easy connection to external devices.
- Security Features: Equipped with TPM, fingerprint reader, and webcam privacy shutter for security.
Warranty and Support
Includes a standard Lenovo warranty, with extended options available for additional peace of mind.
Packaging/Weight/Dimensions
- Eco-Friendly Packaging: Designed with recyclability in mind.
- Lightweight Design: Easy to carry for mobile professionals.
- Dimensions: Compact and portable, fitting easily into most bags.
Best Price Guarantee
Shop confidently with Lenovo's price match promise, ensuring you get the best deal available.
After Sales Support
Access to Lenovo's comprehensive support system, offering help from technical troubleshooting to warranty claims.
Request for Customer Reviews and Testimonials
Please share your feedback on the ThinkPad E14 Gen 4 to assist others in making well-informed purchase decisions.
Stock Availability
Please verify stock availability on the official Lenovo website or through authorized retailers as stock levels can fluctuate.
Get in Touch
Contact Lenovo support for more detailed information or queries regarding the ThinkPad E14 Gen 4.
Disclaimer
All specifications and availability are subject to change without notice. Always check the official Lenovo website for the most current product information. Images are for illustrative purposes only and may differ from the actual product. Verify all purchase details with a Lenovo sales representative before concluding your transaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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