NEOTECH
LENOVO THINKPAD E15 G4 Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
LENOVO THINKPAD E15 G4 Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkPad E15 G4, featuring a 12th Gen Intel i5-1235U, 8GB RAM, 512GB SSD, NVIDIA GeForce MX550 graphics, and a 15.6-inch FHD display. Designed for business professionals who need power and performance on the go.
Overview
The Lenovo ThinkPad E15 G4 is a robust laptop designed to cater to the needs of business professionals seeking enhanced graphics capabilities and strong performance. It combines high-performance hardware with a sleek, durable design, making it ideal for both office and remote work.
Product Description
The Lenovo ThinkPad E15 G4 is powered by the 12th Gen Intel Core i5-1235U processor, offering efficient multitasking and speedy performance. The inclusion of the NVIDIA GeForce MX550 graphics card with 2GB of dedicated memory significantly boosts capabilities in graphic-intensive applications, making it suitable for light gaming, graphic design, and video editing. It comes equipped with 8GB of RAM and a 512GB SSD, ensuring ample storage and quick access to files and programs. The 15.6-inch Full HD display provides vibrant visuals and ample screen space for working with multiple windows and applications. This laptop is also built to Lenovo's stringent durability standards, ensuring it can handle the rigors of daily professional use.
Key Features
- 12th Gen Intel Core i5-1235U Processor: Delivers robust performance for business and multimedia applications.
- NVIDIA GeForce MX550 Graphics: Enhances visual performance for creative tasks and light gaming.
- 8GB RAM: Supports efficient multitasking and smooth operation.
- 512GB SSD: Offers fast boot times and ample storage for files and applications.
- 15.6-inch FHD Display: Ensures sharp visuals and ample workspace.
- Built for Durability: Meets MIL-SPEC standards for toughness and reliability in various environments.
Specifications
- Processor: Intel Core i5-1235U (12th Gen)
- Memory: 8GB DDR4 RAM
- Storage: 512GB SSD
- Graphics: NVIDIA GeForce MX550 with 2GB GDDR6
- Display: 15.6-inch FHD (1920 x 1080) anti-glare
- Operating System: Windows 11 Pro
- Battery Life: Up to 10 hours
- Connectivity: Wi-Fi 6, Bluetooth 5.2
- Ports: USB-C, 2x USB 3.2, HDMI, Ethernet, audio jack
Product Quality and Performance
The ThinkPad E15 G4 is designed to provide a premium experience with its enhanced graphics capabilities, making it an excellent choice for professionals who require a blend of performance and portability. Its comprehensive security features, including a fingerprint reader and physical webcam shutter, offer added protection for sensitive data.
Purpose of Use
- Professional Use: Ideal for handling demanding business applications and multitasking.
- Creative Work: Suitable for graphic design, photo editing, and other creative applications.
- General Computing: Excellent for everyday tasks such as web browsing, streaming, and document editing.
How to Set Up
- Unboxing and Setup: Carefully unpack the laptop and connect it to the power source.
- Initial Boot and System Configuration: Turn on the laptop and follow the on-screen instructions to set up Windows 11 Pro, including setting up user profiles and network connections.
- Driver and Software Updates: Ensure all drivers are up to date and install necessary business and productivity software.
- Security Enhancements: Configure fingerprint authentication and set up antivirus software for enhanced security.
Benefits & Compatibility
This laptop is highly versatile, supporting a range of business and creative applications. Its hardware is optimized for compatibility with various professional software tools, making it a suitable choice for many different professional environments.
Warranty and FAQs
Lenovo offers a standard one-year warranty for the ThinkPad E15 G4, with options for extended warranties and support services that include accidental damage protection and onsite repairs.
Price and Availability
For current pricing and availability, please visit Lenovo’s official website or consult authorized Lenovo dealers. Pricing may vary based on configuration and market conditions.
After Sales Support
Lenovo provides robust customer support through an extensive network of service centers and a comprehensive online support portal, ensuring users receive timely and effective assistance for any issues that arise.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkPad E15 G4 to share their experiences and reviews to assist others in making informed decisions about this high-performance laptop.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify specifications and features with Lenovo or authorized retailers before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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