NEOTECH
Lenovo ThinkPad Yoga 11E Laptop - i5-8200Y, 8GB, 128GB SSD, 11.6" HD Touch X360
Lenovo ThinkPad Yoga 11E Laptop - i5-8200Y, 8GB, 128GB SSD, 11.6" HD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover flexibility and efficiency with the Lenovo ThinkPad Yoga 11E, featuring an Intel i5-8200Y processor, 8GB RAM, 128GB SSD, and an 11.6-inch HD touchscreen. Ideal for education and business professionals.
Overview:
The Lenovo ThinkPad Yoga 11E is a robust, compact 2-in-1 laptop designed to adapt to your needs with its 360-degree hinge, transforming from a laptop to a tablet seamlessly. This model is tailored for education sectors, business professionals, and anyone needing a reliable, versatile device for mobile productivity.
Product Description:
The ThinkPad Yoga 11E is powered by an Intel Core i5-8200Y processor, providing adequate performance for multitasking and everyday computing tasks. It comes equipped with 8GB of RAM and a 128GB SSD, offering efficient data retrieval and ample storage for documents and applications. The 11.6-inch HD (1366x768) touchscreen display supports intuitive interaction and clear visuals, complemented by its convertible design that supports four usage modes: laptop, stand, tent, and tablet, enhancing its versatility for various environments.
Key Features:
- Intel Core i5-8200Y Processor: Balanced performance for productivity and multimedia tasks.
- 8GB RAM: Allows for smooth multitasking and quick access to frequently used files.
- 128GB SSD: Provides fast boot times and sufficient storage for essential applications.
- 11.6-inch HD Touchscreen: Offers responsive touch control and decent visuals in a compact form.
- 360-degree Hinge: Enables four versatile modes to suit different use cases.
- Rugged Construction: Engineered to withstand the rigors of daily use, ideal for students and mobile professionals.
- Integrated Connectivity Options: Includes essential ports and wireless connectivity features to stay connected.
Product Quality and Performance:
Designed to meet the demands of mobile and student users, the Yoga 11E is built tough to endure daily wear and tear, passing rigorous durability tests to ensure it can handle accidental drops, knocks, and spills. Its performance is tuned to provide reliable operation for writing, browsing, and light media consumption, with a battery life that supports a full day of use without needing a recharge.
Specifications:
- CPU: Intel Core i5-8200Y
- GPU: Integrated Intel HD Graphics
- Display: 11.6" HD (1366x768), LED-backlit, Touchscreen
- Memory: 8GB DDR3 RAM
- Storage: 128GB SSD
- Ports: 2 x USB 3.0, HDMI, 4-in-1 card reader, combo audio jack
- Connectivity: Wi-Fi 802.11ac, Bluetooth 4.2
- Battery Life: Up to 8 hours
- Weight: 1.54 kg (3.4 lbs)
- Dimensions: 300 x 210 x 22.5 mm
Purpose of Use:
The Yoga 11E is especially suitable for students and teachers requiring a durable, flexible device that can transition from typing documents to interactive learning tools. It's also fitting for professionals needing a secondary, portable device for travel and fieldwork.
How to Use:
Employ the Yoga 11E in laptop mode for traditional tasks, switch to tent or stand mode for presentations or media viewing, and use tablet mode for reading or interactive tasks. Its touchscreen and HD display make it effective for educational apps and software.
Supported OS/Application:
This device runs on Windows 10 Pro, offering robust security features, seamless compatibility with numerous educational and professional applications, and comprehensive management tools.
Benefits & Compatibility:
The compact size and convertible nature of the Yoga 11E make it excellent for dynamic classroom settings and professionals who need a device that can quickly adapt to different uses on the go.
Warranty and FAQs:
Comes with a standard Lenovo 1-year warranty, with potential options for extended protection plans that include accidental damage coverage and on-site repairs.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website or authorized retailers. Check for special educational discounts or promotional offers that may apply.
Best Price Guarantee:
Look for the best pricing options by comparing various retailers and taking advantage of any available discounts or promotional deals.
After Sales Support:
Lenovo provides extensive after-sales support with a comprehensive warranty, easy-to-access customer service, and a network of repair centers.
Request for Customer Reviews and Testimonials:
Users are encouraged to share their experiences with the ThinkPad Yoga 11E to help others understand its performance and usability in real-world settings.
Stock Availability:
Check availability with Lenovo or authorized dealers, as inventory levels can fluctuate, especially during back-to-school seasons or promotional periods.
Get in Touch:
For further information or detailed queries, reach out to Lenovo’s customer support or visit an authorized dealer for hands-on advice and support.
Disclaimer:
Always confirm the specifications and availability directly with the seller before making a purchase, as details may vary based on the region and retailer. Ensure you understand the warranty and return policies thoroughly
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
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