NEOTECH
LENOVO THINKPAD E16 GEN 2 (2024) Laptop - Series 1 Ultra 7-155H, 16GB, 512GB SSD, 16" WUXGA
LENOVO THINKPAD E16 GEN 2 (2024) Laptop - Series 1 Ultra 7-155H, 16GB, 512GB SSD, 16" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your professional capabilities with the Lenovo ThinkPad E16 Gen 2 (2024), powered by the Series 1 Ultra 7-155H processor, 16GB RAM, and a 512GB SSD. Its 16-inch WUXGA display ensures clarity and precision in every task.
Overview:
Designed for business professionals who demand reliability and high performance, the Lenovo ThinkPad E16 Gen 2 (2024) combines robust processing power with a sleek, functional design. This laptop is ideal for handling complex multitasking, extensive data processing, and multimedia content creation.
Product Description:
The Lenovo ThinkPad E16 Gen 2 (2024) is powered by a Series 1 Ultra 7-155H processor, ensuring top-notch responsiveness and efficiency for all types of professional software. It includes 16GB of RAM for seamless multitasking and a 512GB SSD for rapid storage and retrieval of critical data. The 16-inch WUXGA (1920x1200) display delivers outstanding visual clarity, making it perfect for detailed work in graphics, spreadsheets, and presentations. Known for its durability and security, the ThinkPad E16 Gen 2 includes advanced security features to protect sensitive information, making it a trustworthy choice for enterprise environments.
Key Features:
- Series 1 Ultra 7-155H Processor: Delivers exceptional speed and power for demanding applications.
- 16GB RAM: Allows for smooth multitasking across multiple applications.
- 512GB SSD: Ensures quick access to files and ample space for your documents and programs.
- 16-inch WUXGA Display: Offers superior detail and color accuracy for a professional visual experience.
- Enhanced Security: Features like TPM, fingerprint reader, and secure encryption options safeguard your data.
- Robust Build Quality: Meets rigorous durability standards to withstand the rigors of daily use.
Product Quality and Performance:
Lenovo ThinkPads are renowned for their build quality and reliability, particularly in demanding work environments. The E16 Gen 2 is designed to pass rigorous stress tests, ensuring it can handle everything from daily office use to business travel.
Specifications:
- Processor: Series 1 Ultra 7-155H
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 16" WUXGA (1920 x 1200), anti-glare
- Connectivity: Wi-Fi 6, Bluetooth 5.2, multiple USB ports including USB-C, HDMI
- Operating System: Windows 11 Pro
- Battery Life: Up to 10 hours
- Dimensions: 14.8 x 9.8 x 0.7 inches
- Weight: Approximately 3.8 lbs
Purpose of Use:
This laptop is perfect for business users and professionals in fields such as finance, engineering, software development, and digital content creation who require a dependable, high-performance computing tool.
How to Use:
Utilize the ThinkPad E16 Gen 2 for your daily professional tasks, from complex computational operations and data analysis to graphic design and video editing. Take advantage of the Windows 11 Pro features for enhanced productivity and security.
Benefits & Compatibility:
The robust suite of ports ensures easy connection to multiple peripherals and external displays, making it an ideal choice for a versatile workstation setup. The large WUXGA display is particularly beneficial for those who work with detailed visual information.
Warranty and FAQs:
The laptop comes with a one-year Lenovo warranty, covering hardware defects and offering support options to address any technical issues that may arise.
Shop Today & Receive Your Delivery:
Purchase directly from Lenovo’s official website or through authorized retailers. Check available shipping options to receive your laptop as promptly as possible.
Best Price Guarantee:
Look for special deals and discounts on Lenovo’s website or through authorized dealers to get the best possible price on your ThinkPad E16 Gen 2.
After Sales Support:
Lenovo offers comprehensive after-sales support, including a dedicated customer service line, online troubleshooting resources, and access to service centers.
Request for Customer Reviews and Testimonials:
If you've purchased the ThinkPad E16 Gen 2, sharing your feedback and experiences can help others make more informed purchasing decisions.
Stock Availability:
Check Lenovo’s website or contact local retailers to ensure the availability of the ThinkPad E16 Gen 2, especially during peak purchasing times.
Get in Touch:
For further information or to address specific concerns, reach out to Lenovo’s customer support or visit an authorized retailer for expert guidance and assistance.
Disclaimer:
Before making a purchase, ensure that the ThinkPad E16 Gen 2 meets your specific needs. Carefully review the specifications and consult Lenovo or an authorized retailer to understand the product’s capabilities and limitations. Verify all details to ensure satisfaction with your investment
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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