NEOTECH
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i5-1335U, 8GB, 512GB, 16" WUXGA
LENOVO THINKPAD E16 Gen 1 Laptop - 13th Gen i5-1335U, 8GB, 512GB, 16" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover seamless multitasking with the Lenovo ThinkPad E16 Gen 1, featuring a 13th Gen Intel i5-1335U, 8GB RAM, 512GB SSD, and a crystal-clear 16" WUXGA display. Perfect for business and academic environments.
Overview:
The Lenovo ThinkPad E16 Gen 1 is engineered to boost efficiency in business and educational settings, combining a powerful 13th Gen Intel Core i5 processor with robust storage and a large, vibrant display.
Product Description:
The ThinkPad E16 Gen 1 offers a balance of performance and portability, making it an excellent choice for professionals on the move. It's powered by the 13th Gen Intel Core i5-1335U processor, complemented by 8GB of RAM for smooth multitasking and a 512GB SSD for ample and fast storage. The 16-inch WUXGA display delivers expansive, detailed visuals, ideal for complex tasks and multimedia presentations. With its robust build and comprehensive security features including TPM 2.0 and a fingerprint reader, this laptop ensures data integrity and security in diverse working environments.
Key Features:
- Processor: 13th Gen Intel Core i5-1335U for high efficiency and performance.
- Memory and Storage: 8GB RAM and 512GB SSD for rapid data access and ample storage space.
- Display: 16" WUXGA screen offers more workspace and superb clarity.
- Build: Sturdy construction with military-standard durability tests passed.
- Security: Enhanced with TPM 2.0, fingerprint reader, and secure boot.
- Connectivity: Equipped with USB-C, HDMI, and advanced Wi-Fi options for versatile connectivity.
Product Quality and Performance:
Designed for demanding work environments, the ThinkPad E16 Gen 1 provides reliable performance whether you're working remotely or in the office. Its cooling system ensures it operates efficiently without overheating, even during extended use.
Specifications:
- Processor: Intel Core i5-1335U, 13th Generation
- Graphics: Integrated Intel UHD Graphics
- Memory: 8GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Display: 16-inch WUXGA (1920x1200), anti-glare
- Operating System: Capable of running Windows 11 or Linux distributions
- Battery Life: Up to 10 hours
- Weight: Approx. 1.7 kg (3.75 lbs)
- Dimensions: 357 x 235 x 18.9 mm
Purpose of Use:
This laptop is perfectly suited for business professionals needing a device for report writing, spreadsheet analysis, presentations, or remote communication. It's also ideal for students who require a reliable computer for studies and research.
How to Use:
To maximize the capabilities of the ThinkPad E16, utilize it for multitasking across multiple business applications, manage large datasets, or run complex simulations. Its large screen and robust processing power make it suitable for both productivity and educational purposes.
Benefits & Compatibility:
The ThinkPad E16 Gen 1 supports a broad range of business and academic applications, ensuring compatibility with professional software and offering benefits such as ease of use, security, and the ability to handle multiple applications simultaneously.
Warranty and FAQs:
Lenovo offers a standard one-year warranty, which can be extended to include accidental damage protection and onsite repairs, providing peace of mind and support for any issues that arise.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website or through authorized retailers. Be sure to check for special promotions and shipping options.
Best Price Guarantee:
Shop with confidence knowing that Lenovo offers a price match guarantee, ensuring you receive the best possible deal on your new laptop.
After Sales Support:
Lenovo provides comprehensive customer support and technical assistance, ensuring your ThinkPad E16 Gen 1 continues to perform at its best.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the ThinkPad E16 Gen 1, helping others in the Lenovo community make informed decisions.
Stock Availability:
Stock levels are updated regularly on Lenovo’s website. For the most accurate availability, please check directly with Lenovo or authorized dealers.
Get in Touch:
For more information or specific queries about the ThinkPad E16 Gen 1, contact Lenovo’s customer service or visit an authorized retailer.
Disclaimer:
Product specifications and software compatibility are subject to change without notice. Verify all details with Lenovo or an authorized retailer before making a purchase to ensure the laptop meets your requirements
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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