NEO Digital
LENOVO LOQ 5IRH8 Gaming Laptop - 12th Gen i5-12450H, 16GB, 512GB SSD, NVIDIA GeForce RTX 2050 Laptop GPU 4GB, 15.6" FHD
LENOVO LOQ 5IRH8 Gaming Laptop - 12th Gen i5-12450H, 16GB, 512GB SSD, NVIDIA GeForce RTX 2050 Laptop GPU 4GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Dominate your gaming sessions with the Lenovo LOQ 5IRH8, featuring a 12th Gen Intel i5-12450H, 16GB RAM, 512GB SSD, NVIDIA GeForce RTX 2050 Laptop GPU, and a 15.6-inch FHD display. Engineered for peak performance!
Overview:
The Lenovo LOQ 5IRH8 Gaming Laptop is designed for gamers looking for a balance between performance and affordability. Equipped with a capable processor and discrete graphics, it provides a solid gaming experience without breaking the bank.
Product Description:
The Lenovo LOQ 5IRH8 is powered by the 12th Generation Intel Core i5-12450H processor, ensuring efficient performance across a variety of applications, from gaming to multimedia tasks. The NVIDIA GeForce RTX 2050 Laptop GPU with 4GB of dedicated memory delivers reliable graphics performance, suitable for many popular games and creative software. The 16GB of RAM enhances multitasking capabilities, while the 512GB SSD offers quick boot times and ample storage for games and other data. The 15.6-inch Full HD display ensures vivid visuals with good color accuracy and contrast, making it a great choice for both gaming and content consumption.
Key Features:
- 12th Gen Intel Core i5-12450H Processor: Robust performance for gaming and daily tasks.
- NVIDIA GeForce RTX 2050 Laptop GPU 4GB: Solid graphical power for gaming and creative applications.
- 16GB RAM: Smooth multitasking and efficient performance.
- 512GB SSD: Fast storage for quick game loads and ample space.
- 15.6-inch FHD Display: Sharp visuals with vibrant colors for an immersive experience.
- Sleek Design: Lightweight and portable, ideal for gaming on the go.
Product Quality and Performance:
The Lenovo LOQ 5IRH8 features a durable build and a design optimized for cooling, keeping the laptop's performance stable even under load. Its balanced hardware configuration ensures good battery life and performance efficiency, suitable for both home and travel use.
Specifications:
- Processor: Intel Core i5-12450H, 12th Generation
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA GeForce RTX 2050 Laptop GPU 4GB
- Display: 15.6" Full HD (1920x1080), anti-glare
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB-C, HDMI, multiple USB ports
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Dimensions: 14.13 x 9.83 x 0.78 inches
- Weight: Approximately 4.4 lbs
Purpose of Use:
Perfect for gamers and professionals on a budget who need a capable machine for gaming, video editing, and other intensive tasks without needing ultra-high settings.
How to Use:
For the best gaming experience, manage your settings in the NVIDIA control panel and optimize power options for performance. Keep your system and drivers updated to ensure compatibility and peak performance with the latest games and software.
Benefits & Compatibility:
This laptop supports various gaming peripherals and external displays, offering versatile connectivity options for a comprehensive gaming setup or productive workspace.
Warranty and FAQs:
Comes with a one-year Lenovo warranty, which covers manufacturing defects and provides access to comprehensive support for troubleshooting and maintenance.
Shop Today & Receive Your Delivery:
Available through Lenovo’s official website and select retailers. Explore fast shipping options to start enjoying your new gaming laptop as soon as possible.
Best Price Guarantee:
Monitor Lenovo’s website and retail partners for the best deals and promotions, ensuring you get the Lenovo LOQ 5IRH8 at an unbeatable price.
After Sales Support:
Lenovo provides extensive after-sales service, including an online support portal, dedicated customer service team, and warranty service for repairs and advice.
Request for Customer Reviews and Testimonials:
We value customer feedback! Please share your experience with the Lenovo LOQ 5IRH8 to help guide other customers in their purchase decisions.
Stock Availability:
Regularly check for stock updates online and at your local electronics stores to catch this model when it's available, especially during promotional periods.
Get in Touch:
For more information or if you need assistance, contact Lenovo’s customer support or consult with an expert at an authorized retailer.
Disclaimer:
Before purchasing, ensure this laptop meets your requirements. Check the retailer's return policy and Lenovo’s warranty details to ensure a safe and satisfactory purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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