NEOTECH
HP ENVY 15-EW1010NR Laptop - 13th Gen i7-1355U, 8GB, 512GB SSD, 15.6" FHD Touch X360
HP ENVY 15-EW1010NR Laptop - 13th Gen i7-1355U, 8GB, 512GB SSD, 15.6" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the HP ENVY 15-EW1010NR. Featuring a 13th Gen Intel i7-1355U, 8GB RAM, 512GB SSD, and a 15.6" FHD Touch X360 display, this laptop is designed for versatility and performance. Experience it now at NEOTECH.
Overview:
The HP ENVY 15-EW1010NR is engineered for users who value flexibility and performance in their computing devices. This laptop is equipped with a 13th Generation Intel i7-1355U processor, 8GB of RAM, and a 512GB SSD, providing reliable performance for productivity and entertainment needs. Its 15.6-inch FHD touch display with X360 functionality allows for versatile use in various modes, ideal for presentations, media consumption, and more.
Product Description:
This HP ENVY laptop offers a combination of efficient computing power and flexible design. The Intel i7-1355U processor ensures smooth handling of applications, from complex office software to multimedia editing tools. The 8GB of RAM facilitates decent multitasking capabilities, while the 512GB SSD provides ample space for documents, media, and application storage with quick access times. The 15.6-inch FHD touchscreen supports intuitive interaction with the device, enhancing usability in laptop, tent, or tablet mode. Its sleek design and build make it a stylish and portable option for professionals on the go.
Key Features:
- Processor: 13th Gen Intel i7-1355U, optimized for efficient and powerful performance.
- Graphics: Integrated Intel graphics suitable for everyday tasks and some light multimedia creation.
- Memory: 8GB RAM, adequate for handling everyday tasks and light multitasking.
- Storage: 512GB SSD, ensures fast boot times and swift data access.
- Display: 15.6-inch FHD Touch X360, offers vibrant visuals and flexible screen interaction.
- Design: Elegant, sleek design that's portable and versatile with a robust hinge for X360 functionality.
- Audio: Enhanced audio experience with built-in speakers tuned by experts.
Product Quality and Performance:
The HP ENVY 15-EW1010NR is designed with a focus on durability and user experience, featuring a sturdy build and a reliable cooling system to ensure optimal performance during extended use. The touchscreen is calibrated for precise touch inputs, making it ideal for users who prefer an interactive experience.
Specifications:
- Dimensions: 14.09" x 9.32" x 0.72"
- Weight: Approximately 4.5 lbs
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours, varying by usage patterns.
Purpose of Use:
Ideal for professionals and students who need a reliable laptop for work and entertainment that can adapt to different use cases and environments.
How to Use:
Perfect for business applications, multimedia consumption, light content creation, and general productivity tasks. Use in different modes to suit viewing, typing, or presenting needs.
Supported OS/Application/Industries:
Compatible with various productivity software and applications typically used in business, education, and creative fields.
Benefits & Compatibility:
Offers a versatile user experience with multiple modes for different tasks, supporting a range of peripherals and accessories for enhanced functionality.
Warranty and FAQs:
Comes with a standard one-year warranty from HP, with options for additional coverage and support through NEOTECH.
Packaging/Weight/Dimension:
Package includes the laptop, power adapter, and necessary documentation to get started.
Shop Today & Receive Your Delivery Across the UAE!
Get your HP ENVY 15-EW1010NR from NEOTECH and enjoy quick, reliable delivery across the UAE. Experience our competitive pricing and exceptional customer service.
Best Price Guarantee:
NEOTECH ensures the best price for the HP ENVY 15-EW1010NR. Find a lower price elsewhere? We'll match it.
After Sales Support:
NEOTECH provides exemplary customer service, ready to assist with any post-purchase questions or technical issues to ensure you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the HP ENVY 15-EW1010NR to assist others in making informed purchasing decisions and to continually improve our services.
Stock Availability:
Please contact NEOTECH to verify the stock status of the HP ENVY 15-EW1010NR before placing your order to ensure quick delivery.
Get in Touch:
For further details on the HP ENVY 15-EW1010NR or for help with your purchase, please reach out to NEOTECH’s dedicated customer service team. We are here to support all your tech needs.
Disclaimer:
All information about the HP ENVY 15-EW1010NR is provided for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always confirm product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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