NEO Digital
HP 15S-FQ5000NIA Laptop - 12th Gen i3-1215U, 4GB, 256GB SSD, 15.6" HD
HP 15S-FQ5000NIA Laptop - 12th Gen i3-1215U, 4GB, 256GB SSD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the efficient HP 15S-FQ5000NIA, featuring a 12th Gen Intel i3-1215U, 4GB RAM, and 256GB SSD. Ideal for everyday computing with a 15.6" HD display.
Overview:
The HP 15S-FQ5000NIA Laptop is designed to offer dependable performance for everyday tasks. Powered by a 12th Generation Intel Core i3-1215U processor and equipped with 4GB of RAM and a 256GB SSD, this laptop ensures smooth operation and adequate storage for your files. The 15.6-inch HD display provides clear visuals for work and entertainment.
Product Description:
Crafted for efficiency and reliability, the HP 15S-FQ5000NIA is an excellent choice for students and professionals who need a capable device without the high-end price tag. It features the latest Intel Core i3-1215U processor for robust performance, 4GB of RAM for effective multitasking, and a 256GB SSD for quick access to data and faster boot times. The 15.6-inch HD screen offers ample workspace and clear viewing for documents and media.
Key Features:
- Processor: 12th Gen Intel Core i3-1215U
- Memory: 4GB RAM
- Storage: 256GB SSD for efficient data management
- Display: 15.6" HD for crisp visuals
- Battery Life: Reliable battery for extended use
Product Quality and Performance:
The HP 15S-FQ5000NIA delivers solid performance with its latest generation processor, making it suitable for handling everyday computing tasks like browsing, document processing, and light multimedia activities. Its sturdy build and reliable components ensure it stands up to daily use.
Specifications:
- Operating System: Windows 11 Home
- Dimensions: 14.11 x 9.52 x 0.78 inches
- Weight: 3.75 lbs
- Connectivity: HDMI, USB Type-C, Wi-Fi 6
Purpose of Use:
This laptop is perfect for users who require a straightforward, efficient machine for everyday tasks such as studying, writing, and web browsing, providing great value for its features.
How to Use:
Simply power on the HP 15S-FQ5000NIA, follow the initial setup instructions for Windows 11, and you're ready to start using the laptop for all your daily activities.
Supported OS/Application/Industries:
With Windows 11 pre-installed, this laptop supports a broad range of applications, making it suitable for educational, personal, and light business use.
Benefits & Compatibility:
The combination of a new Intel processor and SSD provides quick response times and compatibility with most productivity software, making it an efficient tool for daily tasks.
Warranty and FAQs:
Comes with a 1-year warranty covering significant hardware malfunctions. Additional information and support are available online in our FAQ section.
Packaging/Weight/Dimension:
Packaged to ensure protection during shipping, it includes the laptop, a power adapter, and all necessary documentation, ensuring you have everything needed to get started.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15S-FQ5000NIA now and benefit from fast delivery across the UAE. Our delivery service is reliable and ensures you receive your new laptop swiftly and securely.
Best Price Guarantee:
We offer competitive pricing on the HP 15S-FQ5000NIA Laptop. Find a lower price elsewhere? We'll match it, ensuring you always get the best value.
After Sales Support:
Our customer service team is dedicated to providing you with excellent after-sales support to ensure you have the best experience with your new HP laptop.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP 15S-FQ5000NIA to help others make informed purchasing decisions. Your feedback is invaluable to us and our community.
Stock Availability:
Please verify the availability of the HP 15S-FQ5000NIA Laptop by contacting us before placing your order to ensure there are no delays in getting your new device.
Get in Touch:
For more information or assistance regarding the HP 15S-FQ5000NIA or any other inquiries, please don't hesitate to reach out to our customer support team.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not represent the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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