NEO Digital
HP 15-EF0025 Laptop - AMD Ryzen 5 3500U, 8GB, 256GB SSD, 15.6" HD
HP 15-EF0025 Laptop - AMD Ryzen 5 3500U, 8GB, 256GB SSD, 15.6" HD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
n AMD Ryzen 5 3500U processor, this laptop offers excellent processing power and efficiency for a variety of tasks, from office productivity to media consumption. The 15.6-inch HD display provides ample screen space with clear, vibrant visuals.
Product Description:
The HP 15-EF0025 leverages the capabilities of the AMD Ryzen 5 3500U processor to deliver robust performance for both everyday tasks and demanding applications. With 8GB of RAM, it smoothly handles multitasking, allowing you to run multiple applications without a hitch. The 256GB SSD offers quick boot times and enough storage for your files and applications, while the HD display ensures you enjoy quality visuals whether you are working on documents or streaming videos. This laptop's sleek design and lightweight build make it an excellent choice for users who value portability along with performance.
Key Features:
- AMD Ryzen 5 3500U Processor: Provides excellent speed and power for computing tasks.
- 8GB RAM: Facilitates efficient multitasking and smooth operation.
- 256GB SSD: Ensures fast system response and ample storage capacity.
- 15.6-inch HD Display: Delivers clear and vibrant visual quality for an enhanced viewing experience.
- Sleek and Lightweight Design: Easy to carry, making it ideal for the mobile user.
- Durable Build: Constructed to withstand regular use, ensuring long-lasting performance.
Quality and Performance:
The HP 15-EF0025 is built to high standards, offering dependable performance that can accommodate the demands of both professional and personal use. It's designed to provide consistent and reliable performance, which is ideal for users needing a machine that can keep up with their busy schedules.
Specifications:
- Processor: AMD Ryzen 5 3500U
- Memory: 8GB RAM
- Storage: 256GB SSD
- Display: 15.6-inch HD (1366 x 768)
- Operating System: Windows 10 Home
Purpose of Use:
This laptop is particularly suited for professionals and students who require a reliable machine for a mix of activities, including document processing, multimedia editing, internet browsing, and streaming content. It is also well-suited for families looking for a versatile home computer.
How to Use:
To maintain optimal performance, regularly update the operating system and drivers, manage your storage effectively, and utilize cloud services for additional backup. Adjust your power settings to maximize battery life when working remotely.
Supported OS/Application/Industries:
Windows 10 Home supports a broad range of applications, making the HP 15-EF0025 versatile for various professional and educational environments. Its capabilities are well-suited to handle software commonly used in business, creative industries, and academic settings.
Benefits & Compatibility:
This laptop offers a great balance of power and portability, featuring a powerful AMD processor and sufficient RAM to handle various tasks effectively. The HD screen is a boon for those who enjoy multimedia content and need a clear display for detailed work.
Warranty and FAQs:
Comes with a 1-year standard warranty for hardware issues. For additional support, refer to HP’s customer service or consult the extensive online FAQ section for troubleshooting and maintenance tips.
Packaging/Weight/Dimension:
Securely packaged to ensure protection during transit, the HP 15-EF0025 weighs approximately 1.75 kg and measures 35.85 x 24.2 x 1.79 cm, providing a compact and easy-to-carry design for mobile users.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP 15-EF0025 now and enjoy efficient delivery services across the UAE. Take advantage of a high-performance laptop that meets your daily needs and more.
Best Price Guarantee:
We offer competitive pricing for the HP 15-EF0025. Find a lower price elsewhere? We’ll match it, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated support team is here to assist you with any questions or issues you might encounter with your new laptop. Contact us for efficient and effective customer service.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP 15-EF0025 to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the HP 15-EF0025 before placing your order. We aim to keep our inventory up-to-date and will inform you promptly of any changes.
Get in Touch:
For more details or specific inquiries about the HP 15-EF0025, our customer service team is ready to assist you. Contact us today for personalized support and expert advice.
Disclaimer:
All information regarding the HP 15-EF0025 is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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