NEOTECH
Wacom DTC121
Wacom DTC121
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Wacom DTC121 Pen Display Tablet featuring a 12.1-inch HD screen and battery-free stylus for precise drawing and designing. Ideal for artists and designers.
Overview:
Introducing the Wacom DTC121 Pen Display Tablet, a versatile tool designed for artists, designers, and creative professionals who need precision and reliability in their digital artwork. Featuring a 12.1-inch HD display and a battery-free stylus, the DTC121 offers an intuitive and natural drawing experience, perfect for bringing your creative ideas to life.
Product Description:
The Wacom DTC121 Pen Display Tablet combines a 12.1-inch HD screen with Wacom’s renowned pen technology, offering a high-quality digital drawing and designing experience. The screen provides vibrant colors and sharp details, making it ideal for intricate work. The included battery-free stylus features 4,096 levels of pressure sensitivity and tilt recognition, allowing for precise and responsive drawing, writing, and editing. The DTC121 is compatible with both Windows and macOS, integrating seamlessly with popular creative software, including Adobe Photoshop, Illustrator, and CorelDRAW. Its compact size and lightweight design make it perfect for use in a variety of settings, from home studios to professional work environments.
Key Features:
- 12.1-Inch HD Display: The high-definition screen provides clear, vibrant visuals, making it ideal for detailed artwork and design work.
- Battery-Free Stylus: The stylus requires no batteries or charging, featuring 4,096 levels of pressure sensitivity and tilt recognition for a natural drawing experience.
- Compact and Portable: Lightweight and compact, the DTC121 is easy to carry and perfect for artists and designers on the go.
- Customizable ExpressKeys: Four customizable ExpressKeys allow quick access to frequently used functions, enhancing productivity and workflow efficiency.
- Compatibility: Works seamlessly with Windows and macOS, and is compatible with leading creative software, including Adobe, Corel, and Autodesk applications.
- Plug-and-Play Connectivity: Easy to set up with a single USB connection, ensuring a hassle-free experience right out of the box.
Product Quality and Performance:
The Wacom DTC121 Pen Display Tablet is built with high-quality materials and Wacom’s advanced pen technology to provide a superior drawing and designing experience. The 12.1-inch HD display offers sharp, clear visuals, while the battery-free stylus provides responsive and precise control, making it suitable for various creative tasks. The customizable ExpressKeys enhance workflow efficiency, allowing you to work more effectively and comfortably. With its compact and portable design, the DTC121 is ideal for use in a range of environments, from home studios to professional workspaces.
Specifications:
- Brand: Wacom
- Model: DTC121
- Display Size: 12.1 inches
- Resolution: HD (1280 x 800 pixels)
- Pen Technology: Battery-free pen with 4,096 levels of pressure sensitivity and tilt recognition
- ExpressKeys: 4 customizable keys
- Connectivity: USB
- Compatibility: Windows 7 or later, macOS 10.10 or later
- Dimensions: 13.3" x 8.6" x 0.6" (L x W x H)
- Weight: 2.2 lbs (1 kg)
Purpose of Use:
The Wacom DTC121 Pen Display Tablet is ideal for artists, designers, and creative professionals who require a reliable and precise tool for digital drawing, sketching, and designing. Its compact size and lightweight design make it perfect for use in various environments, from home studios to professional workspaces, providing a high-quality drawing experience for both beginners and experienced users.
How to Use:
- Connect the Tablet: Use the included USB cable to connect the DTC121 to your computer.
- Install Drivers: Download and install the latest drivers from the Wacom website to ensure compatibility and optimal performance.
- Customize Settings: Use the Wacom software to customize pen sensitivity, ExpressKeys, and other settings to suit your workflow and preferences.
- Start Creating: Open your preferred creative software and begin drawing, designing, or editing with the DTC121’s responsive pen and high-quality display.
Benefits & Compatibility:
- Natural Drawing Experience: The battery-free stylus with 4,096 pressure sensitivity levels and tilt recognition provides a natural and intuitive drawing experience.
- High-Quality Display: The 12.1-inch HD screen delivers sharp, vibrant visuals, ideal for detailed work and creative projects.
- Enhanced Workflow: Customizable ExpressKeys and easy setup allow for efficient and comfortable use, improving productivity.
- Versatile Compatibility: Works seamlessly with both Windows and macOS, integrating smoothly with a wide range of creative software.
Warranty and FAQs:
The Wacom DTC121 Pen Display Tablet comes with a one-year limited hardware warranty. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The DTC121 is securely packaged to ensure safe delivery and easy handling.
- Weight: 2.2 lbs (1 kg)
- Dimensions: 13.3" x 8.6" x 0.6" (L x W x H)
Shop Today & Receive Your Delivery:
Order the Wacom DTC121 Pen Display Tablet today for fast delivery and elevate your digital drawing and designing experience with this versatile and reliable tablet.
Best Price Guarantee:
We offer the best price guarantee on the Wacom DTC121 Pen Display Tablet, ensuring you receive the highest value for a premium digital drawing tool. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Wacom DTC121 purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Wacom DTC121 Pen Display Tablet to help other customers find the perfect tool for their creative needs.
Stock Availability:
The Wacom DTC121 Pen Display Tablet is in stock and ready for immediate shipping. Order now to enhance your creative workflow with this high-quality pen display tablet.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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