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NEO Digital

UniFi CloudKey+ (UCK-G2-PLUS)

UniFi CloudKey+ (UCK-G2-PLUS)

Regular price Dhs. 2,520.00 AED
Regular price Dhs. 2,792.00 AED Sale price Dhs. 2,520.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your network and surveillance with the UniFi CloudKey+ (UCK-G2-PLUS), combining robust management capabilities with integrated video recording. Available now at NEOTECH.


Overview

The UniFi CloudKey+ (UCK-G2-PLUS) is an advanced network management device that also incorporates comprehensive video surveillance functionalities. It is designed to manage both your UniFi networking and UniFi Protect video surveillance systems efficiently from a single integrated platform.

Product Description

This enhanced version of the standard CloudKey offers expanded capabilities with a built-in hard drive for video storage and a more powerful processor to handle both network management and video surveillance data. The UniFi CloudKey+ facilitates centralized control over your network hardware and cameras, making it an ideal solution for businesses that require both high-performance networking and secure surveillance capabilities.

Key Features

  • Dual Functionality: Manages UniFi network and UniFi Protect video surveillance systems.
  • Built-in Hard Drive: Includes a 1TB HDD for automatic video recording and storage, expandable via USB-C.
  • High-Performance Hardware: Features a faster processor to smoothly handle multiple tasks simultaneously.
  • Integrated Display: Equipped with an information display panel for at-a-glance system details.
  • Scalable Software Management: Utilizes the UniFi Controller and UniFi Protect software for comprehensive system management.

Product Quality and Performance

The UniFi CloudKey+ is constructed with top-quality components that are tested for durability and reliability, ensuring it stands up to the demands of continuous operation. Its performance is optimized for quick data processing and real-time surveillance management, providing a stable and effective solution for modern business needs.

Specifications

  • Processor: Advanced ARM Cortex processor for high efficiency.
  • Memory: 3 GB RAM to handle extensive data and multitasking.
  • Storage: 1TB 2.5" SATA HDD (user-upgradable), supporting up to 5 TB of storage.
  • Networking Interface: Gigabit Ethernet for fast data transfer.
  • Power Supply: Supports PoE (Power over Ethernet) and USB-C power options.

Purpose of Use

Perfect for small to medium-sized businesses or residential setups requiring streamlined network management coupled with robust video surveillance capabilities. Particularly beneficial for environments like retail stores, offices, schools, and homes where both high-speed internet and security monitoring are priorities.

How to Use

Connect the UniFi CloudKey+ to your network using the Ethernet port, install the UniFi Controller and UniFi Protect applications, and plug in your UniFi devices and cameras. Configure and manage your entire network and surveillance system through the intuitive interface provided by the UniFi software.

Supported Industries

Ideal for industries that require both reliable networking and security surveillance, such as retail, hospitality, education, and any business with significant physical infrastructure.

Benefits & Compatibility

  • Enhanced Network Control: Offers detailed insights and control over both your network performance and security systems.
  • Integrated Video Management: Simplifies surveillance operations with direct video recording and storage capabilities.
  • Cost-Effective: Reduces the need for separate network and surveillance systems, lowering overall IT costs.
  • Scalable and Flexible: Easily expands to accommodate new devices and cameras as your system grows.

Warranty and FAQs

Includes a manufacturer’s warranty that covers defects and malfunctions, supported by a comprehensive FAQ section and expert technical support.

Packaging/Weight/Dimension

Packaged with all necessary installation accessories and a quick-start guide to ensure straightforward setup and deployment.

Shop Today & Receive Your Delivery Across the UAE!

Purchase your UniFi CloudKey+ from NEOTECH for efficient delivery, helping you enhance your network and surveillance capabilities swiftly.

Best Price Guarantee

NEOTECH offers the UniFi CloudKey+ at competitive prices, ensuring you get excellent value for an integrated network and video management solution.

After Sales Support

Our support team is available to help with any installation or operational questions, ensuring you make the most out of your UniFi CloudKey+.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the UniFi CloudKey+ to assist others in making informed purchasing decisions and help us continue to improve our products and services.

Stock Availability

Please contact us directly to check the availability of the UniFi CloudKey+. We aim to maintain accurate stock levels for prompt delivery.

Get in Touch

For more detailed information or assistance with your UniFi CloudKey+ purchase, contact our support team. We are dedicated to providing personalized assistance tailored to your networking and security needs.

Disclaimer

All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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