NEO Digital
Mikrotik wAP LTE kit D&R11e-LTE) Wireless Router
Mikrotik wAP LTE kit D&R11e-LTE) Wireless Router
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stay connected anywhere with the MikroTik wAP LTE Kit, a robust wireless LTE router that offers flexible internet access on the go. Perfect for remote or temporary setups. Available at NEOTECH.
Overview
The MikroTik wAP LTE Kit is a compact wireless LTE router designed to deliver mobile broadband connectivity in areas without fixed internet infrastructure. Ideal for remote locations, mobile vehicles, or temporary internet setups, this device provides a stable and secure wireless connection.
Product Description
The MikroTik wAP LTE Kit features an integrated R11e-LTE modem, supporting international LTE bands, which can be connected to any micro SIM card for immediate access to LTE networks. The router is housed in a sleek, weatherproof casing that can be mounted on a wall, window, or pole to ensure optimal signal reception.
This device not only offers high-speed LTE connectivity but also includes a Wi-Fi interface, allowing it to function as a Wi-Fi access point for LTE-backed Wi-Fi networking. It operates with RouterOS, MikroTik's powerful but user-friendly operating system, which provides a variety of configuration options to optimize network performance and security.
Key Features
- LTE Support: Includes an R11e-LTE modem for broadband connectivity.
- Dual-Mode Operation: Can be used as an LTE modem or Wi-Fi access point.
- Weatherproof Enclosure: Ensures durability and performance outdoors.
- Micro SIM Slot: Compatible with standard micro SIM cards.
- RouterOS Software: Full access to advanced network settings, security, and management features.
- Compact Design: Ideal for mobile setups or small spaces.
Product Quality and Performance
MikroTik's wAP LTE Kit is engineered for durability and reliability. The weatherproof enclosure protects against harsh environmental conditions, ensuring continuous operation whether deployed indoors or outdoors. The device supports a wide range of LTE bands, making it highly versatile for global use.
Specifications
- Model: MikroTik wAP LTE Kit (D&R11e-LTE)
- LTE Category: 4 with speeds up to 150 Mbps downlink and 50 Mbps uplink
- Wireless Standards: 802.11b/g/n at 2.4 GHz
- Ethernet Ports: 1x 10/100 Ethernet port
- Antenna Gain: Integrated LTE antenna with up to 3dBi gain
- Power Options: Supports 9-30V passive PoE and 802.3af/at PoE
- Operating System: RouterOS, License level 4
Purpose of Use
This router is perfect for:
- Providing internet access in remote areas.
- Deploying temporary internet access at event sites.
- Offering Wi-Fi in mobile setups such as buses, RVs, or boats.
- Extending home or office internet outdoors.
How to Use
- Insert a micro SIM card from a compatible LTE provider.
- Mount the device using the included hardware in an area with adequate cellular signal.
- Connect the device to power using the included PoE injector.
- Configure the network settings via RouterOS to set up LTE and/or Wi-Fi connectivity.
Supported Applications
- Remote area internet connectivity
- Mobile internet for transportation systems
- Outdoor event Wi-Fi
- Emergency internet backup
Benefits & Compatibility
The wAP LTE Kit is highly beneficial for users needing a flexible, reliable internet solution without traditional broadband. Its compatibility with global LTE bands and its ability to also offer Wi-Fi access point functionality make it an invaluable tool for a wide range of applications.
Warranty and FAQs
Comes with a standard MikroTik warranty that covers hardware defects. Additional support is available through NEOTECH's customer service.
Packaging/Weight/Dimension
Packaged with the router, LTE modem, mounting accessories, PoE injector, and power adapter. Dimensions and weight are specified on the product packaging.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your MikroTik wAP LTE Kit from NEOTECH for quick, reliable delivery throughout the UAE. Ensure continuous connectivity with our top-tier network solutions.
Best Price Guarantee
NEOTECH offers the MikroTik wAP LTE Kit at competitive prices, backed by our price match guarantee to ensure you get the best value.
After Sales Support
NEOTECH's experienced support team is ready to assist with any installation or troubleshooting needs, helping you get the most out of your MikroTik device.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the MikroTik wAP LTE Kit to help others make informed purchasing decisions and to continuously improve our service.
Stock Availability
Please check with NEOTECH for the current availability of the MikroTik wAP LTE Kit to ensure timely delivery for your networking needs.
Get in Touch
For more information about the MikroTik wAP LTE Kit or other inquiries, please contact NEOTECH. Our knowledgeable staff are ready to help you with all your networking requirements.
Disclaimer
All information regarding the MikroTik wAP LTE Kit is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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