NEOTECH
EasyPos EPS101 Barcode Scanner
EasyPos EPS101 Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The EasyPos EPS101 Barcode Scanner is a high-performance device engineered to deliver fast and accurate barcode scanning. Ideal for retail, commercial, and various other industries, the EPS101 combines advanced scanning technology with a user-friendly design. Its robust features and durable construction make it an essential tool for improving operational efficiency and accuracy.
Key Features:
- Advanced Scanning Technology: Utilizes high-speed laser scanning technology to quickly and accurately read 1D barcodes, even those that are damaged or poorly printed.
- Ergonomic Design: The lightweight and ergonomic design reduces user fatigue, making it comfortable for prolonged use in busy environments.
- Durable Construction: Built to withstand the rigors of daily use, the EPS101 features a robust construction that ensures long-term reliability.
- Plug-and-Play Functionality: Offers straightforward plug-and-play setup with no need for complex installation, minimizing downtime and reducing the need for extensive training.
- Multiple Interface Support: Supports various interfaces including USB, RS232, and Keyboard Wedge, ensuring seamless integration with various systems and applications.
- User-Friendly Operation: Features a single-button trigger for easy scanning and provides visual and auditory feedback to confirm successful scans.
- Wide Scanning Range: Capable of scanning barcodes from a wide range of distances, enhancing flexibility and convenience.
- Eco-Friendly Materials: Constructed with sustainable materials, reflecting EasyPos’s commitment to environmental responsibility.
Product Quality and Performance:
The EasyPos EPS101 Barcode Scanner is renowned for its superior quality and performance. Designed to meet high industry standards, it provides consistent and reliable scanning results. Users frequently commend its accuracy, ease of use, and durability, making it a trusted choice for enhancing operational efficiency.
Specifications:
- Dimensions: 15.2 x 6.3 x 9.0 cm
- Weight: 150 g
- Light Source: 650 nm visible laser diode
- Scan Speed: 200 scans per second
- Interface: USB, RS232, Keyboard Wedge
- Material Composition: Durable and sustainable plastics
Purpose of Use:
Ideal for retail, commercial, and various other industries, the EPS101 addresses the need for quick and reliable barcode scanning. Its advanced technology and ergonomic design make it suitable for use in various professional settings, enhancing both productivity and operational efficiency.
How to Use:
- Setup: Connect the scanner to your system using the included USB, RS232, or Keyboard Wedge cable. Follow the setup instructions for quick installation.
- Operation: Aim the scanner at the barcode and press the trigger. The scanner will automatically detect and read the barcode, providing visual and auditory feedback to confirm a successful scan.
- Maintenance: Regularly clean the scanner window with a soft, dry cloth to maintain optimal performance. Ensure the device is free from dust and debris.
Supported Applications/Industries:
- Applications: Inventory management, retail point-of-sale, commercial data capture, logistics
- Industries: Retail, commercial, logistics, warehousing, manufacturing
Benefits & Compatibility:
- Advanced Scanning Technology: Delivers rapid and precise barcode reading, enhancing productivity.
- User-Friendly Design: Provides an ergonomic and lightweight design for comfortable use during extended periods.
- Durable and Reliable: Withstands daily use in demanding environments, ensuring long-term reliability.
- Wide Compatibility: Easily integrates with various systems and applications, enhancing operational flexibility.
- Enhanced Efficiency: Streamlines data capture and processing, improving overall operational efficiency.
Warranty and FAQs:
- Warranty: One-year comprehensive coverage.
- FAQs: For common questions, refer to the EasyPos product services page. Contact our sales representative for further assistance.
Delivery Services (UAE):
We offer reliable and timely delivery services throughout the UAE, covering major cities and emirates. Our commitment to swift and secure delivery ensures your product arrives in perfect condition.
After Sales Support:
Customer satisfaction is our priority. We provide exceptional after-sales support to address any issues and ensure a seamless user experience.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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