NEOTECH
GIGABYTE G27Q-EK Gaming Monitor - 27" QHD
GIGABYTE G27Q-EK Gaming Monitor - 27" QHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming with the GIGABYTE G27Q-EK 27-inch QHD Monitor. Experience sharp, detailed visuals at 144Hz, designed for serious gamers. Discover it at NEOTECH.
Overview
The GIGABYTE G27Q-EK gaming monitor provides a perfect blend of high resolution and smooth refresh rates, making it an excellent choice for gamers who value detailed and fluid visuals. Its 27-inch QHD screen offers the clarity and precision needed for immersive gaming and professional applications.
Product Description
This monitor features a 2560x1440 QHD resolution which delivers greater image detail and more on-screen content than Full HD, enhancing both productivity and gaming experiences. With a 144Hz refresh rate and 1ms response time, the G27Q-EK reduces motion blur and ghosting, while its IPS panel ensures vibrant colors and wide viewing angles. Support for HDR and 92% DCI-P3 color gamut provides a superior spectrum of colors, making visuals more dynamic and lifelike.
Key Features
- Display: 27-inch QHD (2560x1440) resolution for superior clarity
- Refresh Rate: 144Hz for smooth, tear-free gaming
- Response Time: 1ms (MPRT) for quick and responsive action
- Color Coverage: 92% DCI-P3 for professional-grade color accuracy
- HDR Support: High Dynamic Range enhances contrast and color richness
- Connectivity: Includes HDMI and DisplayPort inputs, along with USB 3.0 for versatile connectivity
- Ergonomics: Adjustable stand with tilt, height, and swivel adjustments for optimal comfort
- Additional Features: Features like Black Equalizer, Aim Stabilizer, and Flicker-Free technology enhance the gaming experience
Product Quality and Performance
The G27Q-EK is crafted for durability and long-term performance, with a focus on delivering a high-quality visual experience. It is built to meet the needs of competitive gamers and professional users with its robust feature set and reliable construction.
Specifications
- Panel Type: IPS for vibrant colors and wide viewing angles
- Resolution: 2560x1440 (QHD)
- Brightness: 350 cd/m²
- Contrast Ratio: 1000:1
- Aspect Ratio: 16:9
- Viewing Angles: 178° horizontal, 178° vertical
- Ports: 2x HDMI, 1x DisplayPort, USB 3.0 hub, headphone jack
- Dimensions (with stand): Details available upon request
- Weight: Details available upon request
Purpose of Use
- Ideal for gamers who need high resolution and fast refresh rates for a detailed and immersive gaming experience.
- Suitable for creative professionals who require precise color accuracy for tasks such as graphic design and video editing.
How to Use
- Connect the monitor to a compatible PC or gaming console via DisplayPort to fully utilize the 144Hz refresh rate.
- Adjust the ergonomic stand to suit your viewing preferences for comfort during extended gaming or working sessions.
- Optimize monitor settings using the on-screen display to tailor the viewing experience to different games or content types.
Supported Applications
- Perfect for playing high-resolution games, especially genres that benefit from enhanced detail, such as RPGs and simulation games.
- Compatible with graphic design and multimedia editing software due to its high color accuracy and resolution.
Benefits & Compatibility
The G27Q-EK offers a comprehensive set of features designed to enhance both gaming and professional environments, making it a versatile choice for a variety of settings and applications.
Warranty and FAQs
NEOTECH provides a comprehensive warranty for the GIGABYTE G27Q-EK, covering manufacturer defects and technical issues. For detailed warranty information and FAQs, please contact NEOTECH's customer service.
Packaging/Weight/Dimension
Packaged securely to protect during transit, the box includes the monitor, a stand, power cable, HDMI, and DisplayPort cables. Detailed packaging dimensions and weight are provided for logistical purposes.
Shop Today & Receive Your Delivery Across the UAE!
Order your GIGABYTE G27Q-EK from NEOTECH and take advantage of our reliable delivery service throughout the UAE. Upgrade your gaming and professional workspace with this feature-packed QHD monitor.
Best Price Guarantee
NEOTECH offers the GIGABYTE G27Q-EK at competitive prices, ensuring you get the best value with our best price guarantee.
After Sales Support
Our dedicated team at NEOTECH is ready to assist with any queries or issues, helping you to maximize the capabilities of your new G27Q-EK monitor.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the GIGABYTE G27Q-EK to help us improve our offerings and assist other customers in their purchasing decisions.
Stock Availability
Please check with NEOTECH for the availability of the GIGABYTE G27Q-EK to ensure prompt delivery for your order.
Get in Touch
For more details about the GIGABYTE G27Q-EK or other inquiries, please contact NEOTECH. Our expert team is eager to assist you with all your technology needs.
Disclaimer
All information regarding the GIGABYTE G27Q-EK is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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