NEO Digital
UniFi G2 Reader Pro UA-G2-Pro
UniFi G2 Reader Pro UA-G2-Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your security with the UniFi G2 Reader Pro, offering sophisticated access control with biometric and mobile access capabilities. Secure your premises with NEOTECH today.
Overview
The UniFi G2 Reader Pro (UA-G2-Pro) is a cutting-edge security device designed for enhanced access control. This advanced reader combines biometric authentication, mobile access, and traditional card reading capabilities to provide a versatile and secure entry management solution.
Product Description
Designed for high-security environments, the UniFi G2 Reader Pro supports multiple authentication methods including facial recognition, mobile credentials via NFC, and traditional smart cards. Its robust construction and IP67 rating make it suitable for both indoor and outdoor installations. The device integrates seamlessly with UniFi Access systems, providing a comprehensive security solution that can be managed centrally through the UniFi software platform.
Key Features
- Multi-Modal Authentication: Supports facial recognition, NFC mobile access, and smart card technologies.
- High Durability: IP67-rated for resistance to dust, water, and other environmental conditions.
- Enhanced Security Features: Equipped with powerful encryption standards to protect data transmission and prevent unauthorized access.
- Intuitive User Interface: Features a high-resolution touchscreen display for easy operation and status monitoring.
- Easy Integration: Compatible with existing UniFi Access setups for a streamlined security management experience.
Product Quality and Performance
The UniFi G2 Reader Pro is manufactured with premium materials and state-of-the-art technology, ensuring reliability and top performance. It is designed to operate under challenging conditions, providing consistent and dependable security access control.
Specifications
- Authentication Methods: Facial recognition, NFC, smart card
- Connectivity: Ethernet with PoE capability for simplified wiring and installation
- Display: High-resolution touchscreen for interactive use
- Enclosure: Durable, weather-resistant casing suitable for both indoor and outdoor use
- Dimensions: Compact design for flexible installation options
Purpose of Use
The UniFi G2 Reader Pro is ideal for commercial buildings, educational institutions, government facilities, and any location requiring secure, flexible access control. It enhances security protocols and streamlines entry management across multiple access points.
How to Use
Install the UniFi G2 Reader Pro at strategic access points around the facility. Connect it to your network via Ethernet and configure it through the UniFi Access software. Set up preferred authentication methods in the software, and register users with their biometric data, mobile credentials, or access cards.
Supported Industries
Perfect for industries where security is paramount, such as technology, finance, healthcare, and education. The device's versatility makes it an excellent choice for managing access in a variety of settings.
Benefits & Compatibility
- Advanced Access Control: Offers multiple authentication options to meet diverse security needs.
- Seamless Management: Integrates with UniFi Access for centralized control of security operations.
- High Adaptability: Suits a wide range of environmental conditions and installation needs.
- Future-proof: Ready to incorporate emerging technologies and security standards.
Warranty and FAQs
Includes a comprehensive warranty covering defects and performance issues, supported by an extensive FAQ section for troubleshooting and operational guidance.
Packaging/Weight/Dimension
Includes the UniFi G2 Reader Pro, mounting hardware, installation guide, and necessary power supplies, all packaged securely to ensure integrity upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi G2 Reader Pro from NEOTECH and benefit from our reliable delivery services, ensuring your security system is enhanced without delay.
Best Price Guarantee
NEOTECH offers the UniFi G2 Reader Pro at competitive prices, ensuring you get the best value for your investment in advanced access control technology.
After Sales Support
Our dedicated support team is available to assist with any installation or configuration questions, helping you to fully utilize the capabilities of your new access control system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G2 Reader Pro to help others make informed decisions and assist us in continually improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi G2 Reader Pro. We strive to keep our inventory updated to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your UniFi G2 Reader Pro purchase, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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