NEOTECH
Honeywell Voyager 9540 General Duty Scanner
Honeywell Voyager 9540 General Duty Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Honeywell Voyager 9540 is a high-performance handheld scanner that delivers efficient and reliable barcode scanning solutions for a wide range of applications. With its advanced scanning technology, the Voyager 9540 is perfect for retail, libraries, and light industrial environments where quick and accurate scanning is crucial.
Key Features
- Laser Scanning Technology: Utilizes a high-precision laser to ensure fast and accurate reading of 1D barcodes, including poorly printed and damaged codes.
- CodeGate Technology: Features CodeGate technology that allows users to ensure only the desired barcode is scanned before transmitting data, ideal for menu scanning applications.
- Automatic Trigger: Includes both hand-held and fixed projection modes of scanning, providing versatility for various scanning needs.
- Ergonomic Design: Ergonomically designed for comfortable use and minimal fatigue during extended periods of operation.
- Plug and Play: Easy setup with plug-and-play integration thanks to its multi-interface design, compatible with most systems.
Product Quality and Performance
The Voyager 9540 is built to handle the demands of general duty scanning, offering durability and consistent performance. Its design is tailored for environments that require rapid, reliable barcode scanning to enhance productivity and minimize errors.
Specifications
- Dimensions: 198 mm x 78 mm x 56 mm
- Weight: 149 g
- Scan Pattern: Single-line laser
- Decode Capability: Reads all standard 1D and GS1 DataBar symbologies
- Drop Tolerance: Designed to withstand multiple drops from 1.5 meters onto concrete
- Connectivity Options: USB, RS232, Keyboard Wedge, IBM 468xx/9x
Purpose of Use
The Honeywell Voyager 9540 is particularly effective in retail settings for point-of-sale transactions, in libraries for book checkouts, and in light industrial environments for inventory management. Its quick and accurate scanning helps streamline operations and improve service delivery.
How to Use
To maximize the effectiveness of your Honeywell Voyager 9540 scanner:
- Installation: Connect the scanner to your system using the appropriate interface (USB, RS232, etc.). Install any necessary drivers or software.
- Operation: Aim the scanner at the barcode and press the trigger. The CodeGate technology allows the user to target the desired barcode and complete data transmission with a simple press of the button.
- Maintenance: Regularly clean the scanner's lens and exterior to maintain optimal performance. Ensure that cables and connections remain secure and intact.
- Troubleshooting: Consult the user manual for troubleshooting common issues or contact NEO Digital’s support team for more specific assistance.
Supported OS/Application/Industries
This scanner is compatible with various operating systems, making it suitable for a wide range of applications. It’s particularly useful in retail, library, and light industrial settings where ease of use, reliability, and speed are key.
Benefits & Compatibility
- Efficient Scanning: Fast and accurate data capture increases throughput and reduces queue times.
- User-Friendly: Ergonomic design and easy integration help facilitate adoption and minimize training requirements.
- Versatility: Capable of reading a wide range of 1D barcode types, enhancing its utility across different tasks and environments.
Warranty and FAQs
The Voyager 9540 comes with a standard manufacturer's warranty, typically covering parts and labor for one year. NEO Digital's FAQ section offers additional support for setup, operation, and maintenance, helping users effectively utilize their device.
Delivery Services (UAE)
NEO Digital ensures prompt and secure delivery across the UAE, guaranteeing that your scanner is delivered in perfect condition and ready for immediate deployment.
After Sales Support
Our dedicated support team provides comprehensive assistance with any setup or operational queries, ensuring you can fully leverage the capabilities of your Honeywell Voyager 9540 scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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