NEOTECH
DASCOM Mobile Printer DP-230L
DASCOM Mobile Printer DP-230L
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DASCOM Mobile Printer DP-230L: Portable Printing Power for On-the-Go Professional
Overview
The DASCOM Mobile Printer DP-230L is designed for professionals who need to print on-the-go. With its compact size, lightweight design, and wireless connectivity options, it's the perfect solution for mobile workers, delivery drivers, and field service technicians.
Key Features
- Portable Design: Compact and lightweight for easy transportation.
- Wireless Connectivity: Print from smartphones, tablets, and laptops via Wi-Fi or Bluetooth.
- Long Battery Life: Extended battery life for all-day printing without recharging.
- High-Quality Printing: Produces crisp, clear prints for professional-quality documents.
- Versatile Compatibility: Works with a variety of operating systems and applications.
Product Quality and Performance
The DASCOM Mobile Printer DP-230L is built to withstand the rigors of mobile use. Its durable construction and reliable performance ensure that you can print documents with confidence, wherever you are.
Specifications
- Printing Technology: Direct thermal printing
- Print Speed: [Insert print speed details]
- Resolution: [Insert resolution details]
- Interface: USB, Wi-Fi, Bluetooth
- Battery Life: [Insert battery life details]
Purpose of Use
Ideal for professionals who need to print documents while on-the-go, such as mobile workers, delivery drivers, and field service technicians.
How to Use
Simply connect your device to the DASCOM Mobile Printer DP-230L via Wi-Fi or Bluetooth and start printing. Its intuitive interface and user-friendly design make it easy to set up and use, even for first-time users.
Benefits & Compatibility
- Increased Productivity: Print documents on-the-go, saving time and improving efficiency.
- Enhanced Mobility: Carry the printer with you wherever you go, without being tethered to a desk.
- Professional Results: Produce high-quality prints for professional-looking documents.
- Versatile Connectivity: Print from a variety of devices, including smartphones, tablets, and laptops.
Warranty and Support
Backed by DASCOM's warranty and customer support services, ensuring assistance with setup, troubleshooting, and any product inquiries.
Shop Today & Receive Your Delivery Across the UAE!
Upgrade your mobile printing capabilities with the DASCOM Mobile Printer DP-230L. Our delivery service ensures prompt and secure delivery to your location.
After Sales Support
Our dedicated support team is available to assist you with any questions or concerns regarding your DASCOM Mobile Printer DP-230L.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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