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NEOTECH

Zebra ZC-32 Dual Sided ID Card Printer

Zebra ZC-32 Dual Sided ID Card Printer

Regular price Dhs. 3,750.00 AED
Regular price Dhs. 3,900.00 AED Sale price Dhs. 3,750.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra ZC32 Dual Sided ID Card Printer offers advanced capabilities for printing high-quality, dual-sided ID cards efficiently and reliably. This printer is designed to meet the needs of organizations that require enhanced security features and greater card design flexibility, making it perfect for producing employee badges, student IDs, membership cards, and more.

Key Features

  • Dual-Sided Printing: Automatically prints on both sides of a card, enabling more space for information and security features.
  • High-Speed Output: Delivers fast print speeds, reducing wait time and increasing productivity.
  • Intuitive User Interface: Comes with an easy-to-use interface and color touch screen for simple operation and setup.

Product Quality and Performance

The ZC32 is built for durability and high performance:

  • Consistent and Reliable Printing: Ensures sharp, vivid images and text with every card, maintaining a professional appearance.
  • Robust Design: Constructed to handle high-volume printing demands without compromising on quality.

Specifications

  • Dimensions: Approximately 10.2 x 6.2 x 18.4 inches
  • Weight: Approximately 12 pounds
  • Print Resolution: 300 dpi for clear, detailed graphics and text.
  • Card Capacity: Equipped with a 100-card feeder for input and a 100-card hopper for output.

Purpose of Use

This printer is particularly effective for:

  • Corporate Offices: Enhances security and branding with custom employee badges that can include color photos, company logos, and other security elements.
  • Educational Institutions: Facilitates the creation of student and faculty IDs that enhance campus security and access control.
  • Healthcare Facilities: Produces patient and staff IDs to improve security measures and patient management.

How to Use

To maximize the functionality of the Zebra ZC32:

  1. Set up the printer by connecting it to your network or directly to a PC.
  2. Install any necessary drivers and software, which will facilitate card design and printing.
  3. Load the card stock and any required ribbons (color or monochrome) into the printer.
  4. Design your ID cards using the provided software, ensuring all desired elements are included.
  5. Begin the printing process, with the printer automatically handling the dual-sided printing.

Supported OS/Application/Industries

The ZC32 supports various operating systems, including Windows and macOS, and is ideal for any organization needing efficient, high-quality ID card production.

Benefits & Compatibility

  • Enhanced Productivity: Dual-sided printing capability allows for more information and security features without manual card flipping.
  • Flexible Media Handling: Supports various card thicknesses and types, offering solutions tailored to specific organizational needs.

Warranty and FAQs

Zebra offers a standard warranty for the ZC32, with options for extended service plans. Visit the NEO Digital product services page for more detailed support information and FAQs.

Delivery Services (UAE)

NEO Digital provides reliable delivery services across the UAE, ensuring that your ID card printer is delivered quickly and ready for immediate use.

After Sales Support

NEO Digital is dedicated to providing comprehensive after-sales support, helping you to ensure that your Zebra ZC32 continues to perform optimally and meet your printing needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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