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NEOTECH

Macurco Detection and Ventilation Control Panel

Macurco Detection and Ventilation Control Panel

Regular price Dhs. 5,356.14 AED
Regular price Dhs. 5,474.00 AED Sale price Dhs. 5,356.14 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Macurco Detection and Ventilation Control Panel – Enhance Environmental Safety and Compliance"

Overview:

The Macurco Detection and Ventilation Control Panel is a state-of-the-art system designed for effective monitoring and management of air quality through advanced detection and automated ventilation controls. This panel is essential for maintaining safety in environments prone to gas leaks or contaminated air, such as industrial sites, laboratories, and parking garages.

Product Description:

The Macurco Control Panel integrates seamlessly with multiple detectors and sensors to provide real-time monitoring of various gases, including carbon monoxide, nitrogen dioxide, and other potentially harmful substances. It is engineered to trigger ventilation systems automatically when gas concentrations exceed preset thresholds, ensuring that air quality remains within safe limits. The control panel is also designed for easy installation and operation, offering customizable settings to meet specific regulatory and safety requirements.

Key Features:

  • Comprehensive Monitoring: Connects with multiple gas detectors to monitor air quality across different zones.
  • Automated Ventilation Control: Activates ventilation systems when unsafe gas levels are detected.
  • Customizable Settings: Allows users to set thresholds and controls based on specific safety standards.
  • Easy Integration: Compatible with existing HVAC and safety systems for streamlined installation.
  • Durable and Reliable: Built to operate in harsh environments and provide dependable performance.

Product Quality and Performance:

The Macurco Control Panel is recognized for its reliability and precision in detecting gas levels and managing ventilation responses. Its robust construction ensures long-term durability, even in challenging industrial conditions, making it a trusted solution for enhancing workplace safety and compliance with environmental health regulations.

Specifications:

  • Control Inputs/Outputs: Multiple input and output options for various sensors and ventilation systems.
  • Compatibility: Works with a range of Macurco gas detectors and third-party devices.
  • Installation: Designed for wall mounting with straightforward wiring and setup.
  • Certifications: Meets relevant industry standards for safety and performance.

Purpose of Use:

Ideal for facility managers, safety officers, and HVAC professionals who need a reliable system to manage air quality and prevent hazardous conditions in enclosed spaces like manufacturing plants, chemical processing facilities, and commercial buildings.

How to Use:

Install the control panel in a suitable location, connect it to gas detectors and the building’s ventilation system, configure the settings via the user interface to match the specific safety requirements of the facility, and perform regular maintenance checks to ensure optimal performance.

Supported Industries:

Particularly beneficial for industries involving chemical storage/use, underground parking facilities, manufacturing, and anywhere that air quality concerns are critical.

Benefits & Compatibility:

Provides enhanced safety by preventing the accumulation of hazardous gases, thereby protecting both personnel and equipment. Its compatibility with various sensors and systems allows for a flexible and scalable safety solution.

Warranty and FAQs:

Macurco offers a manufacturer's warranty, details of which can be accessed through NEO Digital’s customer service. Additional support includes comprehensive FAQs and technical assistance for installation and troubleshooting.

Delivery Services (UAE):

NEO Digital offers reliable delivery services across the UAE, ensuring that products are delivered safely and ready for installation.

After Sales Support:

Dedicated support from our team helps with setup, configuration, and troubleshooting to ensure that your system functions flawlessly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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