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NEOTECH

Bixolon SRP-Q300: Compact High-Speed MPOS Receipt Printer

Bixolon SRP-Q300: Compact High-Speed MPOS Receipt Printer

Regular price Dhs. 1,190.00 AED
Regular price Dhs. 1,350.00 AED Sale price Dhs. 1,190.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title

Bixolon SRP-Q300: Compact High-Speed MPOS Receipt Printer

This title is optimized for SEO by including relevant keywords while keeping it under 60 characters, ensuring it's displayed fully in search results.

Overview

Introduce the Bixolon SRP-Q300 with a compelling narrative:

"Enhance your retail or hospitality setup with the Bixolon SRP-Q300, a versatile and compact MPOS receipt printer. Designed for efficiency, this model combines sleek design with advanced functionality, making it an ideal choice for any business aiming to streamline its operations."

Product Description

Provide a detailed description focusing on the printer’s unique features and its suitability for target environments:

"The Bixolon SRP-Q300 excels in compact environments where space is at a premium. It supports multiple connectivity options including USB, Ethernet, and Bluetooth, offering unmatched flexibility. Its high-speed printing capability improves transaction efficiency, making it perfect for fast-paced retail and hospitality venues."

Key Features

Bullet point format to highlight features clearly:

  • Compact Design: Fits easily in small spaces with front-exit printing for under-counter installations.
  • Multiple Connectivity: USB, Ethernet, and Bluetooth options enhance flexibility.
  • High-Speed Printing: Speeds up to 220mm per second for quick receipt delivery.
  • Eco-Friendly: Paper-saving features reduce waste and operational costs.
  • Easy Integration: Works seamlessly with iOS, Android, and Windows platforms.

Product Quality and Performance

Emphasize durability and reliability:

"The SRP-Q300 is built to last with a print head life of 150 km and an auto-cutter life of 1.5 million cuts, ensuring sustained performance even in high-demand environments. Its robust design is suited for the rigorous demands of both retail and hospitality sectors."

Specifications

Detail technical specifications clearly:

  • Print Method: Direct thermal
  • Speed: Up to 220 mm/sec
  • Connectivity: USB, Ethernet, Bluetooth
  • Paper Width: 80 mm
  • Dimensions: 128mm x 125.2mm x 125.7mm
  • Weight: 1.2 kg

Purpose of Use

Explain ideal usage scenarios:

"Tailored for spaces where efficiency is key, the SRP-Q300 is ideal for businesses such as cafes, bars, and retail stores that require fast, reliable receipt printing without sacrificing counter space."

How to Use

Simple, user-friendly instructions:

"Setting up the SRP-Q300 is straightforward: connect it to your system, load the paper, and configure settings via your POS software. Its plug-and-play design ensures you can start printing receipts quickly and easily."

Supported OS/Application/Industries

Highlight compatibility and versatility:

"The SRP-Q300 supports a broad range of operating systems and is perfect for a variety of industries including retail, hospitality, and food service, thanks to its efficient and adaptable printing solutions."

Benefits & Compatibility

Discuss the printer’s benefits and compatibility:

"This printer not only speeds up transactions but also reduces operational costs with its eco-friendly features. Its compatibility with multiple systems ensures it can integrate seamlessly into your existing setup."

Warranty and FAQs

Outline warranty and support details:

"NEO Digital offers a one-year warranty on the SRP-Q300, covering repairs and maintenance. Our FAQ section provides answers to common questions, helping you get the best out of your printer."

Delivery Services (UAE)

Promote local delivery options:

"Get fast and reliable delivery across the UAE with NEO Digital. Whether you're in Dubai, Abu Dhabi, or beyond, we ensure your SRP-Q300 arrives quickly so you can enhance your POS capabilities without delay."

After Sales Support

Reiterate commitment to customer satisfaction:

"Our after-sales support is designed to ensure you are completely satisfied with the SRP-Q300’s performance and reliability. We're here to assist with any queries or issues you may encounter."

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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