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NEOTECH

Bixolon XD3-40TK Thermal Transfer Label Printer

Bixolon XD3-40TK Thermal Transfer Label Printer

Regular price Dhs. 861.00 AED
Regular price Dhs. 927.00 AED Sale price Dhs. 861.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon XD3-40TK Thermal Transfer Label Printer

Overview:

The Bixolon XD3-40TK is a robust and economical thermal transfer desktop label printer designed to meet the varied demands of retail, manufacturing, and logistics sectors. It combines high-quality label printing with user-friendly operation and reliable performance.

Product Description:

The Bixolon XD3-40TK is engineered for efficiency and versatility, making it perfect for businesses that require durable, long-lasting labels. This printer supports thermal transfer and direct thermal printing technologies, offering flexibility to accommodate various labeling applications. With its compact design and advanced features, the XD3-40TK enhances workspace productivity and label output quality.

Key Features:

  • Thermal Transfer and Direct Thermal Printing: Provides two printing methods for increased label durability and versatility.
  • High Printing Speed: Outputs labels at up to 5 inches per second, improving operational efficiency.
  • 203 dpi Resolution: Ensures clear and crisp printing for barcodes, text, and graphics.
  • Multiple Connectivity Options: Includes USB and Serial interfaces for easy integration into existing systems.
  • Easy Media Loading: Designed with a clamshell design for quick and effortless media replenishment.

Product Quality and Performance:

The XD3-40TK is built to offer consistent and reliable label printing with a durable print head and robust construction. Its high-quality printing capabilities ensure that labels are legible and durable, suitable for a variety of applications including shipping labels, product identification, inventory tagging, and more.

Specifications:

  • Model: Bixolon XD3-40TK
  • Print Method: Thermal transfer and direct thermal
  • Print Speed: Up to 127 mm/sec (5 ips)
  • Resolution: 203 dpi
  • Interfaces: USB, Serial
  • Print Width: Up to 4 inches
  • Dimensions: 200mm x 240mm x 172mm
  • Weight: 2.3 kg

Purpose of Use:

This printer is ideal for businesses in retail for shelf labeling, in manufacturing for product and component labeling, and in logistics for shipping and receiving operations. Its capability to produce long-lasting labels makes it an essential asset for tracking and managing goods.

How to Use:

Connect the XD3-40TK to a computer or network via USB or Serial, load the label roll and ribbon, set up the desired label design through label design software, and begin printing. Its intuitive interface and straightforward media handling make it accessible for users of all skill levels.

Supported OS/Application/Industries:

The XD3-40TK is compatible with Windows-based systems, ensuring it can integrate smoothly with most business applications. It is particularly beneficial for sectors requiring durable labeling solutions such as retail, manufacturing, and logistics.

Benefits & Compatibility:

With its dual printing technology, the XD3-40TK offers businesses the flexibility to choose the most appropriate label printing method for their needs. Its compact size and efficient output help streamline operations and reduce time spent on label production.

Warranty and FAQs:

NEO Digital provides a one-year warranty on the Bixolon XD3-40TK, covering defects in materials and workmanship. Our comprehensive FAQ section offers guidance on setup, maintenance, and troubleshooting to help users maximize printer performance.

Delivery Services (UAE):

We ensure quick and reliable delivery across the UAE, enabling businesses to enhance their labeling processes without delay.

After Sales Support:

Our commitment to customer satisfaction includes providing exceptional after-sales support for the Bixolon XD3-40TK, ensuring any operational issues are resolved promptly to maintain business continuity.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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