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Bixolon XD5-40t Thermal Transfer Label Printer

Bixolon XD5-40t Thermal Transfer Label Printer

Regular price Dhs. 995.00 AED
Regular price Dhs. 1,094.00 AED Sale price Dhs. 995.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Bixolon XD5-40t Thermal Transfer Label Printer

The Bixolon XD5-40t is a 4-inch thermal transfer desktop label printer that offers a blend of robustness, performance, and versatility. Designed for medium to high-volume printing environments, it is perfect for applications in retail, warehousing, manufacturing, and logistics.

Product Description:

The Bixolon XD5-40t thermal transfer printer is engineered to handle a wide range of labeling tasks with its superior printing capabilities and high durability. It supports both thermal transfer and direct thermal printing methods, making it suitable for producing long-lasting labels for harsh environments and temporary labels for shipping and packaging.

Key Features:

  • Thermal Transfer & Direct Thermal Printing: Offers two printing modes for versatility in label creation.
  • High Print Resolution: 203 dpi for clear, crisp printing quality ideal for barcodes and fine text.
  • Fast Print Speed: Achieves up to 7 inches per second, enhancing productivity in high-demand settings.
  • Extensive Media Compatibility: Supports labels up to 4 inches wide and a variety of materials including continuous forms, gap labels, black mark sensing, and more.
  • Connectivity Options: Equipped with USB, USB Host, Serial, and Ethernet interfaces for easy integration into existing systems.
  • Easy to Use: Features a compact, clamshell design for easy media loading and a simple user interface.

Product Quality and Performance:

The XD5-40t is built to endure the rigors of industrial environments while maintaining high-quality output. Its robust construction ensures longevity and reliability, which are essential in continuous operation settings.


  • Model: Bixolon XD5-40t
  • Print Method: Thermal transfer and direct thermal
  • Resolution: 203 dpi (dots per inch)
  • Max Print Speed: Up to 7 ips (inches per second)
  • Max Print Width: 4.09 inches
  • Interfaces: USB, USB Host, Serial, Ethernet
  • Dimensions: 218mm x 202mm x 172mm
  • Weight: 2.5 kg

Purpose of Use:

This printer is designed for businesses that require reliable and efficient label printing for inventory management, asset tagging, retail labeling, and shipping. It is especially useful in environments where label durability is crucial.

How to Use:

To start using the XD5-40t, connect it to your computer or network via the appropriate interface, install any necessary drivers or software, load the media (label rolls), and ribbon if using thermal transfer mode. Configure your label designs using compatible label software and begin printing.

Supported OS/Application/Industries:

Compatible with major operating systems including Windows, the XD5-40t can be used across various industries such as retail, manufacturing, warehousing, and healthcare. It is particularly beneficial for businesses looking for an efficient way to manage inventory and logistics.

Benefits & Compatibility:

The dual printing technology of the XD5-40t provides flexibility in label creation, from durable labels that withstand extreme conditions to temporary labels for shipping and packaging. Its high-speed printing capability ensures it can keep up with demanding production schedules.

Warranty and FAQs:

NEO Digital offers a standard one-year warranty on the Bixolon XD5-40t, covering parts and labor for any manufacturing defects. Additional support and detailed FAQs are available on our website to help troubleshoot any issues.

Delivery Services (UAE):

We provide prompt and reliable delivery services across the UAE, ensuring that your Bixolon XD5-40t arrives ready for immediate deployment.

After Sales Support:

Our commitment to customer satisfaction extends beyond the sale with comprehensive after-sales support for the Bixolon XD5-40t, helping to resolve any operational issues swiftly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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