NEOTECH
Mobile Computer - Urovo CT58 Enterprise
Mobile Computer - Urovo CT58 Enterprise
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
CT58 Mobile Computer: Peak Performance & Ergonomics
Overview:
The CT58 Enterprise Mobile Computer exemplifies the perfect blend of advanced features and ergonomic design to deliver unparalleled productivity and comfort. Engineered for professionals in demanding environments, it ensures optimal performance through its cutting-edge technology and durable design.
Product Description:
The CT58 is designed with user comfort and productivity in mind. Its ergonomic build, coupled with a 25° scanning angle, allows for effortless barcode scanning without strain. The device's professional scan engine and 13MP high-resolution camera facilitate easy capture of various barcode types. Its thin-bezel design maximizes screen space, enhancing the viewing experience. Powered by an octa-core 2.0GHz processor and Android 12.0, it provides a seamless and efficient operating experience.
Key Features:
- Ergonomic Design: Textured surface with a secure grip and a 25° scanning angle to minimize wrist fatigue.
- High-Performance Scanning: Captures 1D/2D and challenging barcodes with ease.
- Advanced Processor & OS: Octa-core 2.0GHz with Android 12.0 for smooth operation.
- Durable Battery: Up to 12 hours of battery life with a 5000mAh removable battery.
- Rugged Build: IP65 dustproof and waterproof, with 1.5m drop resistance.
Quality and Performance:
Built to withstand harsh conditions, the CT58 offers reliable performance with its IP65 rating and 1.5m drop resistance. Its advanced processor and operating system ensure efficient data handling, while the rugged design guarantees long-term durability.
Specifications:
- CPU: Octa-core 2.0 GHz
- OS: Android 12.0
- Memory: 4GB RAM + 64GB ROM, expandable up to 256GB
- Display: 5.5-inch touchscreen, 720x1440 resolution
- Battery: 5000mAh removable
- Dimensions: 155x71x16.8mm, 265g
Purpose of Use:
The CT58 is tailored for professionals in retail, logistics, and field service, streamlining operations with its efficient barcode scanning and data processing capabilities.
Supported Operating Systems (OS):
- Android 12.0
Supported Applications:
Compatible with a wide range of industry applications for inventory management, asset tracking, and more.
Supported Industries:
Ideal for retail, logistics, manufacturing, and healthcare sectors.
Benefit Effect:
Users experience enhanced productivity, reduced operational costs, and improved data accuracy, contributing to better customer service and decision-making.
Warranty Information:
Includes a standard warranty with terms and duration specified at purchase. Users can access service and support for repairs and inquiries.
Delivery Services in the UAE:
Covers all major cities and emirates, ensuring reliable and speedy delivery. Committed to secure and timely deliveries across Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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