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DASCOM 2610 Dot Matrix Printer - 24 Pins, 136-Column

DASCOM 2610 Dot Matrix Printer - 24 Pins, 136-Column

Regular price Dhs. 4,522.00 AED
Regular price Dhs. 4,772.00 AED Sale price Dhs. 4,522.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the DASCOM 2610 Dot Matrix Printer with 24-pin technology and 136-column capacity, perfect for high-volume, professional printing needs. Ideal for manufacturing, logistics, and finance.


The DASCOM 2610 Dot Matrix Printer is engineered for businesses that require reliable, high-volume printing solutions. Ideal for applications in manufacturing, logistics, and finance, this printer excels in environments demanding robust performance and flexibility.

Product Description

Equipped with a 24-pin print mechanism and capable of handling up to 136 columns, the DASCOM 2610 provides exceptional print quality and is suitable for a wide range of applications, including detailed reports, multi-part forms, and large spreadsheets. Its durable build and versatile paper handling options ensure it can meet the toughest printing demands.

Key Features

  • High-Quality Printing: 24-pin technology ensures precise and crisp printouts, ideal for text and complex graphics.
  • Wide-Format Support: Accommodates up to 136 columns, perfect for wider documents.
  • Robust Paper Handling: Efficiently manages multi-part forms, labels, and continuous paper.
  • High Durability: Constructed to withstand intense work environments and high-volume printing tasks.

Product Quality and Performance

The DASCOM 2610 is renowned for its durability and reliability, capable of operating in demanding conditions with minimal downtime. Its advanced paper handling and print quality make it a preferred choice for businesses that need consistent, long-term performance.


  • Printing Method: Impact dot matrix.
  • Number of Pins: 24 pins.
  • Maximum Print Width: 136 columns.
  • Print Speed: Up to 480 cps (characters per second).
  • Connectivity: USB, Parallel, and optional Ethernet.
  • Ribbon Life: Up to 7 million characters.

Purpose of Use

The DASCOM 2610 is particularly valuable for producing multi-part forms, invoices, and other business documents that require carbon copies. It is especially suited for sectors such as logistics, where tracking and documentation are critical, and finance, for printing complex financial statements.

How to Use

Set up the printer by connecting it to a computer or network via the available interfaces, load the appropriate media, adjust the print settings to match the document requirements, and begin printing. Regular maintenance, such as cleaning and adjusting the print head, ensures optimal performance and longevity.

Supported OS/Application/Industries

This printer supports various operating systems, including Windows, making it adaptable for most IT environments. Its robust functionality makes it suitable for industries requiring durable, high-volume printing capabilities.

Benefits & Compatibility

The DASCOM 2610 enhances workflow efficiency with its high-speed printing and ability to handle complex, multi-part printing tasks. Its compatibility with various forms and continuous paper types allows for flexible printing solutions across different business operations.

Warranty and FAQs

Comes with a standard manufacturer’s warranty. Extended warranty options and detailed FAQs are available on the NEO Digital support page or through direct customer service interactions.

Delivery Services (UAE)

NEO Digital offers reliable and timely delivery services across the UAE, ensuring that your printer setup is smooth and efficient.

After Sales Support

Our dedicated after-sales support team is available to assist with any technical issues or operational questions, ensuring you can make the most out of your DASCOM 2610.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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