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NEOTECH

DASCOM Thermal Printer DL-210

DASCOM Thermal Printer DL-210

Regular price Dhs. 1,515.00 AED
Regular price Dhs. 1,565.00 AED Sale price Dhs. 1,515.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DL-210 Thermal Printer – Precision and Performance in One

Overview:

The DASCOM DL-210 Thermal Printer is a powerful tool for businesses requiring robust and efficient label and receipt printing. Ideal for applications in retail, logistics, healthcare, and more, this printer offers exceptional performance and reliability, ensuring smooth operations and professional-quality outputs.

Product Description:

The DL-210 leverages advanced thermal printing technology to deliver crisp, clear prints at high speeds, making it perfect for high-volume environments. With features designed to simplify operations, including easy media loading, a compact footprint, and versatile connectivity options, the DL-210 enhances workplace efficiency and productivity.

Key Features:

  • High-Speed Thermal Printing: Offers fast print outputs up to 7 inches per second, ideal for time-sensitive tasks.
  • Superior Print Quality: 203 dpi resolution ensures that every detail is sharp, making it suitable for barcodes, labels, and receipts.
  • Easy Integration: Supports USB and serial connections, with optional Ethernet or Wi-Fi for networked environments.
  • Durable Design: Built to withstand continuous use in tough environments.

Product Quality and Performance:

The DASCOM DL-210 is constructed to endure the demands of busy workplaces, providing reliable and consistent performance. Its thermal printing technology not only ensures high-quality outputs but also offers a low-maintenance solution, reducing the total cost of ownership.

Specifications:

  • Printing Method: Direct thermal.
  • Resolution: 203 dpi.
  • Print Speed: Up to 7 inches per second.
  • Connectivity: USB, Serial, optional Ethernet, and Wi-Fi.
  • Max Print Width: 4 inches.

Purpose of Use:

The DL-210 is particularly beneficial in sectors like retail for printing price tags and receipts, logistics for shipping labels, healthcare for patient identification bands, and any setting where quick, clear printing is essential.

How to Use:

To operate the DL-210, simply connect it to a power source and your computer or network, load the thermal paper or labels, configure the settings via the installed software or onboard control panel, and begin printing. Regular maintenance involves simple cleaning and occasional firmware updates to maintain optimal functionality.

Supported OS/Application/Industries:

This printer is compatible with major operating systems including Windows and Linux, making it versatile for integration into various IT environments. It's ideal for industries that need dependable, quick, and clear label or receipt printing.

Benefits & Compatibility:

The DL-210 boosts operational efficiency with its quick print speeds and reliable outputs. Its compatibility with a range of media sizes and types, along with its robust design, makes it a valuable addition to any business needing a high-performing printing solution.

Warranty and FAQs:

Includes a standard manufacturer’s warranty with options for extended coverage. Detailed FAQs and support can be accessed on the NEO Digital support page or directly through customer service.

Delivery Services (UAE):

NEO Digital ensures prompt and secure delivery of the DASCOM DL-210 across the UAE, with comprehensive setup and installation services available to get your operations up and running smoothly.

After Sales Support:

Our dedicated support team is available to assist with setup, troubleshooting, and any operational queries to ensure you maximize the benefits of your DASCOM DL-210 printer.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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