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NEOTECH

DCI Scanner 3200VSI Vertical POS Barcode Scanner

DCI Scanner 3200VSI Vertical POS Barcode Scanner

Regular price Dhs. 856.00 AED
Regular price Dhs. 918.00 AED Sale price Dhs. 856.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title

DCI Scanner 3200VSI Vertical POS Barcode Scanner

Overview

Introduce the DCI Scanner 3200VSI as a state-of-the-art vertical POS barcode scanner designed to facilitate quick and efficient transactions at retail checkout counters. Highlight its vertical orientation which saves space and allows for easy barcode scanning of items of various sizes, making it an ideal solution for busy retail settings. Use targeted SEO phrases such as "vertical barcode scanner" and "efficient POS scanning" to attract a specific audience looking for retail operation enhancements.

Product Description

The DCI Scanner 3200VSI Vertical POS Barcode Scanner offers exceptional performance with features designed for retail efficiency:

  • High-Speed Scanning: Capable of rapidly scanning 1D and 2D barcodes, ensuring quick processing times during high customer traffic.
  • Space-Saving Design: Its vertical stance occupies minimal counter space, integrating seamlessly into any retail environment.
  • Durability and Reliability: Built to withstand continuous use and occasional drops, making it suitable for high-volume retail operations.

This scanner is an excellent choice for retailers who need a dependable, high-performance scanning solution to enhance customer service and streamline transactions.

Key Features

  • Omnidirectional Scanning: Automatically reads barcodes from different angles, reducing the need to align items precisely.
  • Easy Integration: Compatible with existing POS systems, featuring plug-and-play setup with multiple interface options including USB and RS-232.
  • Hands-Free Efficiency: Allows for scanning items hands-free, improving operational speed and reducing employee fatigue.

Product Quality and Performance

Discuss the scanner’s ability to perform reliably under the demanding conditions of a retail setting. Include testimonials or case studies that demonstrate its effectiveness in speeding up checkout processes and reducing queue times.

Specifications

  • Type: Vertical stationary imager scanner
  • Scanning Capability: Decodes all standard 1D and 2D barcodes
  • Connectivity Options: USB, RS-232 for easy POS system integration
  • Durability: Designed to endure the wear and tear of busy retail environments

Purpose of Use

Ideal for retail businesses requiring a compact, efficient barcode scanning solution at checkout counters, particularly in supermarkets, department stores, and pharmacies.

How to Use

Provide detailed instructions on setting up the scanner, optimizing its settings for different types of barcodes, and maintaining the device to ensure longevity.

Supported OS/Application/Industries

Detail the scanner’s compatibility with various POS software and operating systems, underscoring its adaptability across different retail formats.

Benefits & Compatibility

  • Enhanced Checkout Speed: Enables faster transaction times, enhancing customer satisfaction.
  • Reduced Space Requirement: Vertical design saves valuable counter space, ideal for cramped retail settings.
  • Operational Convenience: Offers hands-free scanning to facilitate easy item processing.

Warranty and FAQs

Outline comprehensive warranty details and provide an FAQ section to address common user questions and troubleshooting tips.

Delivery Services (UAE)

Describe the reliable and prompt delivery services available throughout the UAE, focusing on how businesses can quickly enhance their checkout capabilities with this advanced scanner.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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