NEOTECH
EasyPos EPMP200BWU Portable Printer
EasyPos EPMP200BWU Portable Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
EasyPos EPMP200BWU Portable Printer
Overview:
The EasyPos EPMP200BWU Portable Printer is a versatile and efficient printing solution designed for mobile professionals in fields such as sales, logistics, and event management. It offers robust wireless connectivity options, including Bluetooth and Wi-Fi, enabling high-quality printing on the go.
Product Description:
The EasyPos EPMP200BWU is tailored for users who need reliable mobile printing capabilities. This compact device supports thermal printing technology, ensuring fast and clear outputs without the need for ink or toner. Its lightweight design and long-lasting battery make it perfect for outdoor use or in environments where portability is crucial.
Key Features:
- Wireless Connectivity: Equipped with both Bluetooth and Wi-Fi for easy connection to mobile devices and networks.
- Thermal Printing Technology: Offers efficient and reliable printing without the need for ink, ideal for printing receipts, tickets, and labels.
- Compact and Lightweight: Designed for portability and ease of use in mobile settings.
- Durable Build: Robust enough to withstand the rigors of field use, including resistance to minor impacts and drops.
- Long Battery Life: Capable of operating for extended periods on a single charge, supporting busy workdays.
Product Quality and Performance:
The EPMP200BWU delivers high-performance printing with a focus on durability and ease of use. Its thermal printing mechanism is built to provide consistent and reliable output, essential for professionals who rely on immediate print access while away from traditional office settings.
Specifications:
- Model: EasyPos EPMP200BWU
- Printing Method: Direct thermal
- Connectivity: Bluetooth, Wi-Fi
- Battery Life: Extended operation capabilities (specific hours provided based on product specs)
- Print Speed: Efficient output speeds for quick receipt and document printing
- Dimensions: Compact size for easy transport and handling
- Weight: Lightweight for enhanced portability
Purpose of Use:
Ideal for professionals in retail, logistics, field service, or event management who require a portable printing solution that can handle a variety of tasks such as printing sales receipts, invoices, tickets, or logistical labels directly from mobile devices or computers.
How to Use:
To start using the EPMP200BWU, charge the device, connect it to your mobile device or computer via Bluetooth or Wi-Fi, load the thermal paper, and begin printing. The printer is designed to be intuitive and user-friendly, with minimal setup required for new users.
Supported OS/Application/Industries:
This printer is compatible with most operating systems, including iOS, Android, and Windows, making it versatile for integration into existing mobile setups across various industries that require on-the-spot printing capabilities.
Benefits & Compatibility:
The EPMP200BWU enhances operational efficiency by allowing users to print essential documents directly on-site, reducing the need for back-and-forth communication. Its compatibility with various devices and robust design makes it a reliable choice for dynamic and demanding environments.
Warranty and FAQs:
NEO Digital offers a standard warranty on the EasyPos EPMP200BWU, ensuring support for any defects or issues. Our FAQ section provides additional support for maximizing the use of the printer and troubleshooting common issues.
Delivery Services (UAE):
We ensure quick and reliable delivery services across the UAE, enabling businesses and professionals to enhance their mobile operational capabilities without delay.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any challenges encountered with the EasyPos EPMP200BWU are addressed promptly and effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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