NEOTECH
EasyPos EPMP300BWU Portable Receipt Printer
EasyPos EPMP300BWU Portable Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The EasyPos EPMP300BWU Portable Receipt Printer is a lightweight, high-performance printing solution designed for mobile environments in retail, hospitality, and field services. This device offers wireless connectivity and long-lasting battery life, making it perfect for on-the-go transaction processing.
Product Description:
The EasyPos EPMP300BWU excels in environments where mobility and efficiency are key. It supports Bluetooth and Wi-Fi connectivity, allowing seamless integration with various mobile devices and POS systems. The printer's compact design and battery durability ensure it can handle the demands of extensive mobile use throughout the business day.
Key Features:
- Wireless Connectivity: Features both Bluetooth and Wi-Fi options for flexible wireless connections to smartphones, tablets, and laptops.
- High-Speed Thermal Printing: Delivers quick and clear printing of receipts, reducing wait time for customers.
- Long Battery Life: Equipped with a powerful battery to support continuous printing without frequent recharges.
- Durable Design: Robust construction makes it suitable for outdoor use and resistant to minor shocks and impacts.
- Lightweight and Portable: Easy to carry and use in dynamic mobile sales or service environments.
Product Quality and Performance:
The EPMP300BWU is designed to withstand the challenges of mobile operations, featuring a rugged casing and reliable thermal printing technology that ensures consistent performance. Its efficiency in handling high volumes of transactions while on the move makes it a valuable asset for any mobile workforce.
Specifications:
- Model: EasyPos EPMP300BWU
- Print Method: Direct thermal
- Connectivity: Bluetooth, Wi-Fi
- Battery Life: Extensive, details provided based on product specifications
- Print Speed: Fast output to keep transactions moving smoothly
- Dimensions and Weight: Compact and light for easy portability
Purpose of Use:
Ideal for mobile businesses such as food trucks, pop-up shops, outdoor events, and field services where transactions are processed directly with the customer. This printer helps streamline operations by providing quick, reliable receipt printing anywhere.
How to Use:
To operate the EPMP300BWU, charge the device, connect it to your mobile system via Bluetooth or Wi-Fi, load the thermal paper, and configure any necessary settings through your POS application. The printer is designed to be intuitive and ready to use with minimal setup.
Supported OS/Application/Industries:
The printer is compatible with various operating systems including iOS, Android, and Windows, making it highly adaptable for different mobile POS applications in industries like retail, hospitality, and services.
Benefits & Compatibility:
The EPMP300BWU offers significant advantages for businesses requiring mobility, such as enhanced customer service, ability to conduct transactions anywhere, and reduced overhead from a stationary setup. Its compatibility with multiple devices and platforms ensures it can integrate seamlessly into existing operational frameworks.
Warranty and FAQs:
NEO Digital provides a standard warranty for the EasyPos EPMP300BWU, covering manufacturing defects and performance issues. Our FAQ section offers additional support for maximizing the efficiency and lifespan of the printer.
Delivery Services (UAE):
We ensure prompt and reliable delivery services across the UAE, enabling businesses to quickly benefit from the capabilities of the EPMP300BWU.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support, ensuring that any issues with the EasyPos EPMP300BWU are resolved promptly to maintain continuous business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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