NEOTECH
Easypos EPS104 1D Wireless Barcode Scanner
Easypos EPS104 1D Wireless Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Easypos EPS104 is a versatile 1D wireless barcode scanner designed to enhance operational efficiency in retail, warehousing, and logistics. It combines wireless freedom with the reliability of a removable cable, making it suitable for a variety of scanning needs.
Product Description:
The Easypos EPS104 offers robust scanning capabilities for all standard 1D barcodes, facilitating quick and accurate data capture to improve workflow and customer service. This scanner features Bluetooth connectivity for wireless operation and a removable USB cable for wired use, providing flexibility in how and where it can be used.
Key Features:
- 1D Barcode Scanning: Efficiently scans all standard 1D barcodes, supporting a wide range of applications.
- Wireless and Wired Connectivity: Includes Bluetooth for up to 100 meters of wireless range and a removable USB cable for direct connection.
- Durable Design: Engineered to withstand drops and the rigors of daily use in fast-paced environments.
- Extended Battery Life: Designed for long-lasting performance, ensuring reliability throughout work shifts.
- Easy Integration: Compatible with various systems and platforms for seamless setup and use.
Product Quality and Performance:
The EPS104 is built for durability, capable of handling the demands of busy retail spaces and warehouses. Its efficient scanning engine ensures quick and reliable barcode reading, which is essential for inventory management, point-of-sale operations, and logistical tracking.
Specifications:
- Model: Easypos EPS104
- Connectivity: Bluetooth, removable USB cable
- Barcode Compatibility: All major 1D barcodes
- Wireless Range: Up to 100 meters in open space
- Battery Life: Extensive, suitable for continuous full-day use
- Dimensions and Weight: Specific dimensions and weight not provided
Purpose of Use:
This scanner is ideal for businesses that require flexible, reliable barcode scanning solutions. It's particularly useful in environments like retail stores for point-of-sale operations, warehouses for inventory management, and logistic centers for package tracking.
How to Use:
To use the EPS104, connect it via Bluetooth for wireless scanning or use the USB cable for a wired connection. Configure the scanner with your POS system or inventory management software, and begin scanning barcodes. The device is straightforward to operate, with minimal setup required.
Supported OS/Application/Industries:
The EPS104 supports a range of operating systems, including Windows, Android, and iOS, ensuring compatibility with various POS systems and mobile devices. This makes it a versatile tool for many industries, including retail, warehousing, and logistics.
Benefits & Compatibility:
The EPS104 enhances productivity with its dual connectivity options, allowing users to switch between wireless and wired modes as needed. Its robust design ensures it can withstand typical wear and tear, offering long-term reliability.
Warranty and FAQs:
NEO Digital provides a standard warranty for the Easypos EPS104, covering defects and technical support. Our FAQ section helps users maximize the scanner’s functionality and resolve common issues.
Delivery Services (UAE):
We offer reliable and swift delivery services across the UAE, enabling businesses to enhance their scanning capabilities without delay.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support to ensure seamless integration and effective use of the Easypos EPS104 in your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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