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Idcard Printer - Evolis Primacy Dual IDCard Printer

Idcard Printer - Evolis Primacy Dual IDCard Printer

Regular price Dhs. 6,035.00 AED
Regular price Dhs. 8,000.00 AED Sale price Dhs. 6,035.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Evolis Primacy: Dual-Sided ID Card Printer


Discover the Evolis Primacy, a cutting-edge Dual Sided ID Card Printer designed to elevate the standards of professional-grade ID card printing. This device not only streamlines the printing process with its dual-sided capability but also ensures each card is produced with unparalleled clarity and security features, making it a standout choice for various organizational needs.

Product Description

The Evolis Primacy sets itself apart with its ability to deliver high-quality prints at a resolution of up to 300 dpi, ensuring that every detail, from text to images, is crisp and vibrant. It is equipped with a 100-card input and output hopper, catering efficiently to medium-sized printing jobs. Beyond its printing capabilities, the Primacy is fortified with advanced security features like password protection and data encryption, safeguarding the integrity of each card.

Key Features

  • Dual-sided Printing: Increases productivity by printing on both sides simultaneously.
  • High-Resolution Prints: Achieves up to 300 dpi for sharp, readable text and vivid graphics.
  • Large Capacity Hoppers: Manages 100 cards in both input and output hoppers, ideal for medium-scale jobs.
  • Advanced Security: Incorporates password protection and data encryption for enhanced card security.
  • Flexible Connectivity: Offers USB and Ethernet options for easy integration.
  • User-Friendly Interface: Simplifies operation and setup for all users.
  • Upgradeable Options: Can be enhanced with magnetic, smart card, and contactless encoding.
  • Three-Year Warranty: Ensures long-term reliability and support.
  • Evolis Printer Software: Comes with comprehensive card design and printing software.
  • Compact and Energy-Efficient: Space-saving design and Energy Star certification for eco-friendly operation.
  • Fast Printing Speed: Capable of printing 210 color cards or 850 monochrome cards per hour.

Quality and Performance

The Evolis Primacy is celebrated for its reliability and efficiency, with customer testimonials praising its fast printing speeds and the superior quality of its output. Its three-year warranty further attests to its durability and the manufacturer's confidence in its performance.


  • Print Resolution: Up to 300 dpi
  • Connectivity: USB and Ethernet
  • Input/Output Hopper Capacity: 100 cards each
  • Printing Speed: Up to 210 cards/hour (color), 850 cards/hour (monochrome)
  • Security Features: Password protection, data encryption

Purpose of Use

Ideal for organizations requiring secure, high-volume ID card printing, such as schools, government agencies, and corporations. The Primacy is tailored to meet the needs of medium-sized jobs while offering scalability through optional upgrades.

Supported Operating Systems/Applications/Industries

With its versatile connectivity and software compatibility, the Primacy seamlessly integrates into various IT environments, supporting a wide range of applications and industries.

Benefit Effect

The Evolis Primacy enhances operational efficiency, security, and professionalism through its advanced printing and security features, directly benefiting organizations by streamlining their ID card production processes.

Warranty Information and FAQs

A comprehensive three-year warranty accompanies every Primacy printer, with a detailed FAQ section available to address common user inquiries, ensuring a worry-free ownership experience.

Delivery Services (specific to the UAE)

We provide reliable, fast delivery across major UAE cities and emirates, ensuring your Evolis Primacy reaches you promptly and ready for immediate use.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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