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NEOTECH

Fec XC-373

Fec XC-373

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC XC-373: High-Performance Box PC

Overview:

The FEC XC-373 is a compact, fanless box PC designed to meet the diverse needs of retail and backend server environments. Featuring a powerful Intel® J6412 processor and extensive I/O configurations, this device is tailored for businesses looking for a reliable and flexible computing solution.

Product Description:

The XC-373 offers a balance of performance and flexibility, making it suitable for a variety of applications. Its fanless design ensures quiet operation and reduces maintenance needs by eliminating moving parts. This box PC can be configured with minimal I/O for server use or expanded to include numerous ports to support a wide range of retail peripherals.

Key Features:

  • Powerful Intel® J6412 Processor: Delivers robust performance to handle demanding applications.
  • Fanless Design: Ensures silent operation and enhanced reliability.
  • Flexible I/O Configuration: Can be tailored to meet specific needs, from minimal setups to extensive peripheral support.
  • Compact Size: Ideal for environments where space is at a premium.
  • Versatile Use: Suitable as both a backend server and a retail point of sale system.

Product Quality and Performance:

The FEC XC-373 is built with high-quality components that ensure durability and long-term performance. Its fanless design not only reduces noise levels but also decreases the likelihood of mechanical failures, extending the lifespan of the unit.

Specifications:

  • Processor: Intel® J6412
  • Form Factor: Compact and modular for easy integration
  • I/O Options: Configurable ports to support various peripherals
  • Cooling: Fanless design for quiet and reliable operation

Purpose of Use:

The FEC XC-373 is designed for businesses that require a powerful and adaptable computing solution. Its configurability makes it ideal for retail settings needing extensive peripheral connections or for companies using it as a dedicated backend server.

How to Use:

Set up the XC-373 by connecting it to your network and peripherals based on your configured I/O options. Install necessary software and configure the system settings according to your operational needs. The box PC's robust construction and simple setup make it easy to integrate and maintain.

Supported Industries:

This device is particularly useful in retail for managing point of sale operations, in hospitality for service management, and in corporate environments as a backend server.

Benefits & Compatibility:

  • Adaptability: Serves multiple roles within a business, from front-end interactions to backend processing.
  • Space Efficiency: Its compact size allows it to fit into various setups without requiring much space.
  • Operational Reliability: The fanless design reduces potential points of failure, enhancing the system's overall reliability.

Warranty and FAQs:

Comes with a manufacturer's warranty that covers defects in materials and workmanship. Extensive FAQs and support services are available to help with installation and troubleshooting.

Delivery Services (UAE):

NEO Digital provides prompt and reliable delivery services across the UAE, ensuring that businesses can quickly benefit from the capabilities of the XC-373.

After Sales Support:

Our dedicated support team offers comprehensive assistance with any setup or operational challenges, providing solutions to ensure that your business maximizes the benefits of the FEC XC-373.

Return policy

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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