NEOTECH
Hikvision IP bullet camera DS-2CD2T43G0-I5(2.8mm), 4MP
Hikvision IP bullet camera DS-2CD2T43G0-I5(2.8mm), 4MP
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Hikvision IP bullet camera DS-2CD2T43G0-I5(2.8mm), 4MP
Overview
The DS-2CD2T23G2-4I(2.8mm) is a high-resolution fixed bullet camera designed for outdoor surveillance. Its weatherproof design, coupled with advanced IR night vision, ensures reliable operation in various weather conditions. This camera is perfect for outdoor security, providing clear and detailed monitoring for residential and commercial properties.
Product Description
The DS-2CD2T23G2-4I(2.8mm) combines high-resolution video capture with a robust weatherproof design, making it ideal for outdoor surveillance. The camera's 2-megapixel resolution ensures clear image quality, while the advanced IR night vision offers visibility up to 30 meters in complete darkness. Its durable housing is IP67-rated, providing protection against dust and water, ensuring reliable performance in harsh environments. The camera's fixed bullet design is easy to install, allowing for versatile placement on walls or ceilings.
Key Features
- High-Resolution Video: Offers 2-megapixel clarity for detailed surveillance.
- Weatherproof Design: IP67-rated housing ensures protection against dust and water.
- IR Night Vision: Provides clear visibility in low-light conditions, with a range of up to 30 meters.
- Fixed Bullet Design: Simple installation and versatile placement options.
- Wide-Angle Lens: 2.8mm lens provides a broad field of view for comprehensive coverage.
Product Quality and Performance
The DS-2CD2T23G2-4I(2.8mm) delivers reliable performance in outdoor environments. Its high-resolution video capture ensures clear and detailed surveillance, while the weatherproof design ensures durability. The camera's IR night vision provides consistent monitoring even in complete darkness, making it suitable for 24/7 outdoor security.
Specifications
- Resolution: 2MP (1920 x 1080)
- IR Night Vision: Up to 30 meters
- Weather Resistance: IP67-rated housing
- Lens: 2.8mm fixed lens
- Connectivity: Ethernet
- Operating Temperature: -30°C to 60°C
- Dimensions: 70mm x 170mm x 70mm
- Weight: 600 grams
Purpose of Use
The DS-2CD2T23G2-4I(2.8mm) is designed for outdoor surveillance and security. It is ideal for monitoring residential areas, commercial properties, and other outdoor locations that require high-resolution surveillance and weatherproofing.
How to Use
To install the DS-2CD2T23G2-4I(2.8mm), mount it securely on a wall or ceiling with the provided hardware. Connect it to your network via Ethernet and configure it using the included software. Follow the user guide for detailed instructions on setup and maintenance. Regularly clean the lens and check the camera's alignment for optimal performance.
Supported OS/Application/Industries
The DS-2CD2T23G2-4I(2.8mm) is compatible with various surveillance software applications, making it suitable for integration into existing security systems. It is ideal for residential security, commercial surveillance, and other industries requiring reliable outdoor monitoring.
Benefits & Compatibility
The DS-2CD2T23G2-4I(2.8mm) provides high-resolution video capture and weatherproof durability, making it a versatile choice for outdoor surveillance. Its compatibility with various surveillance software applications allows for seamless integration into different security setups. The camera's IR night vision ensures clear visibility in low-light conditions, enhancing its utility for 24/7 outdoor security.
Warranty and FAQs
The DS-2CD2T23G2-4I(2.8mm) comes with a one-year warranty covering defects in materials and workmanship. If you encounter any issues, contact our support team for assistance. Our website's FAQ section addresses common questions about installation, configuration, and maintenance. If further support is needed, our customer service team is ready to assist.
Delivery Services (UAE)
We offer reliable delivery services throughout the UAE for the DS-2CD2T23G2-4I(2.8mm), ensuring prompt and safe arrival. Our delivery coverage includes major cities and emirates, with a focus on efficiency and reliability.
After Sales Support
Our after-sales support team is dedicated to providing exceptional service for the DS-2CD2T23G2-4I(2.8mm). If you have questions or need assistance with setup or operation, our team is here to help. We aim to ensure complete customer satisfaction and provide ongoing support for all our products.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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