NEOTECH
Barcode Printer - Zebra GK420
Barcode Printer - Zebra GK420
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra GK420 Series Industrial Printers
Overview
The GK420 Series represents the pinnacle of reliability and convenience in the realm of industrial and commercial desktop printers. Designed with a focus on compactness and durability, these printers are an ideal choice for any setting that demands high-quality printing solutions.
Product Description
The GK420 Series printers are distinguished by their robust construction and user-friendly design, making them suitable for a wide range of printing applications. They feature a straightforward interface with a backlit LCD and simple controls, ensuring ease of use. Their capability to handle thermal transfer and direct thermal printing methods allows for versatility in media use, accommodating various label sizes and types.
Key Features
- High Resolution: Capable of printing at up to 203 dpi for clear, detailed text and graphics.
- Versatile Connectivity: Options include USB, serial, Ethernet, with optional Wi-Fi for easy integration.
- User-Friendly Interface: Backlit LCD display and intuitive buttons streamline operation.
- Flexible Media Handling: Supports rolls up to 127 mm in diameter, catering to diverse printing needs.
- Durable Design: Compact yet rugged, ideal for desktop use in challenging environments.
Quality and Performance
The GK420 printers are engineered to deliver exceptional quality and performance, featuring advanced resolution for crisp outputs and versatile connectivity for seamless operation in various IT infrastructures. Their robust construction ensures reliability even in demanding industrial and commercial settings.
Specifications
- Resolution: 203 dpi
- Connectivity: USB, Serial, Ethernet, Optional Wi-Fi
- Printing Capabilities: 1D and 2D barcodes
- Interface: Backlit LCD display
- Media Compatibility: Thermal transfer and direct thermal labels
Purpose of Use
Designed for multifaceted applications, including product labeling, shipping, receiving, and asset tracking, the GK420 Series is perfectly suited for industries like retail, logistics, healthcare, and manufacturing, addressing their unique labeling requirements.
Supported Operating Systems (OS)
The printers offer broad compatibility with various operating systems, ensuring they can be integrated into diverse network environments without hassle.
Supported Applications
- Retail: For price tagging and inventory labeling.
- Logistics: Shipping labels and package tracking.
- Healthcare: Patient identification and specimen labeling.
- Manufacturing: Asset management and product identification.
Supported Industries
The GK420 Series is invaluable across sectors that rely on efficient and reliable labeling solutions, including retail, logistics, healthcare, and manufacturing, enhancing operational efficiency and accuracy.
Benefit Effect
Adopting the GK420 Series printers translates to improved operational efficiency, reduced errors in labeling, and enhanced workflow, directly benefiting businesses through cost savings and improved productivity.
Warranty Information
These printers come with a standard warranty, underlining our commitment to quality and customer satisfaction, with comprehensive support options available for service and maintenance.
Delivery Services
Offering extensive delivery services across the UAE, we ensure your GK420 Series printer arrives promptly and safely, covering major cities and emirates including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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