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NEOTECH

Barcode Printer - Godex RT200i

Barcode Printer - Godex RT200i

Regular price Dhs. 1,750.00 AED
Regular price Dhs. 2,150.00 AED Sale price Dhs. 1,750.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Godex RT-200i: Dynamic Barcode Printer

Overview:

The Godex RT-200i Barcode Printer emerges as a versatile and robust solution tailored for small to medium-sized businesses in need of reliable, high-quality label and barcode printing. This printer combines thermal transfer technology with advanced connectivity options, offering clear, readable outputs with the flexibility required in today's fast-paced business environments.

Quality and Performance:

  • High-Quality Printing: Achieves resolutions of 203 dpi or 300 dpi, ensuring sharp text and graphics on every label.
  • Fast Printing Speed: Capable of printing up to 5 inches per second, the RT-200i enhances productivity, meeting tight deadlines with ease.

Description and Specifications:

  • Connectivity: Offers USB, Ethernet, or Bluetooth interfaces, providing versatile options for integrating into various systems.
  • Easy to Use: Features a user-friendly interface, allowing straightforward setup and operation without the need for extensive technical knowledge.
  • Compatibility: Supports Windows, Linux, and Mac OS, as well as various programming languages, ensuring seamless integration with existing systems.

Purpose of Use:

Ideal for applications across retail, manufacturing, logistics, and healthcare sectors, the RT-200i excels in inventory management, asset tracking, patient identification, and shipping label production.

Durability and Design:

  • Rugged Design: Engineered to endure daily use, capable of surviving drops up to 1.5 meters, ensuring long-term reliability.
  • Compact Size: Its lightweight and compact design facilitate easy transportation and setup in various operational settings.

Media Handling and Customizability:

  • Versatile Media Handling: Supports both direct thermal and thermal transfer labels, in addition to wristbands, offering broad media compatibility.
  • Customizable Options: Available accessories like dispensers and cutters tailor the printer to specific business needs and applications.

Energy Efficiency:

  • Designed with energy efficiency in mind, the RT-200i contributes to reduced operational costs and supports environmentally friendly practices.

Warranty:

  • Comes with a comprehensive 2-year warranty, providing businesses with confidence and assurance in their investment.

Delivery Services:

Our extensive delivery network across the UAE, including Dubai, Abu Dhabi, and Al Ain, ensures prompt and reliable delivery. With the Godex RT-200i, businesses can expect a seamless transition to high-quality label and barcode printing, backed by our commitment to customer satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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