NEOTECH
Hikvision 2 Mp Fixed Bullet Network Camera
Hikvision 2 Mp Fixed Bullet Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Hikvision 2 Mp Fixed Bullet Network Camera
Overview
Ensure the safety of your property with the Hikvision 2MP Bullet Camera, a high-quality security camera designed to deliver crisp and clear footage. This bullet-style camera is ideal for both indoor and outdoor security applications, offering reliable performance in various weather conditions.
Product Description
Clear 2MP Resolution: The Hikvision Bullet Camera provides 2-megapixel resolution, ensuring that you capture detailed footage for effective security monitoring.
Weather-Resistant Design: Built to withstand outdoor elements, this camera is equipped with weatherproof casing, making it suitable for various environments.
Key Features
- Infrared Night Vision: Delivers clear footage even in low-light or nighttime conditions, enhancing security around the clock.
- Wide-Angle View: Provides a broad field of view, allowing for extensive coverage of your property.
- Durable Construction: Made with high-quality materials, ensuring longevity and resistance to vandalism.
Product Quality and Performance
The Hikvision 2MP Bullet Camera is known for its reliability and performance. Its rugged design ensures it can withstand harsh weather conditions, while its high-resolution imaging offers clear and detailed footage, critical for security purposes.
Specifications
- Resolution: 2MP (1920 x 1080 pixels)
- Lens: 2.8mm fixed lens
- Field of View: 90 degrees
- Night Vision: Up to 30 meters
- Connectivity: PoE (Power over Ethernet), Ethernet
- Weather Resistance: IP67
Purpose of Use
This camera is designed for a variety of security applications, from residential and commercial to industrial settings, providing effective surveillance and monitoring to ensure safety.
How to Use
Install the Hikvision 2MP Bullet Camera by mounting it to a wall or ceiling, then connect it to your network via Ethernet or Power over Ethernet (PoE). Configure the camera settings to match your security needs, including motion detection and recording schedules.
Supported OS/Application/Industries
The Hikvision 2MP Bullet Camera is compatible with most major security systems and can be integrated into existing setups. It suits various industries, including retail, commercial, residential, and industrial applications.
Benefits & Compatibility
- Enhanced Security: High-resolution footage and night vision capabilities provide improved security monitoring.
- Versatile Installation: Suitable for both indoor and outdoor use, with weather-resistant construction.
Warranty and FAQs
The Hikvision 2MP Bullet Camera comes with a standard manufacturer's warranty. For additional support and FAQs, visit Hikvision's official support page to get detailed information on setup and troubleshooting.
Shop Today & Receive Your Delivery Across the UAE!
Order the Hikvision 2MP Bullet Camera for fast and reliable delivery across the UAE. Enhance your security setup with a high-quality, weather-resistant camera.
After Sales Support
Our dedicated support team is available to assist with any questions or issues related to your Hikvision 2MP Bullet Camera, ensuring you get the most out of your purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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