NEOTECH
HP Pro x2 612 G2 (4410Y) |Tablet POS For Hospitality & Retail Solution
HP Pro x2 612 G2 (4410Y) |Tablet POS For Hospitality & Retail Solution
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your retail operations with the HP Pro x2 612 G2. Featuring 4GB RAM, 128GB SSD, and Windows 10 Pro, this versatile solution is built for efficiency and durability.
Overview
The HP Pro x2 612 G2 Retail Solution is designed to elevate your retail operations. This all-in-one solution combines a robust Windows 10 Pro tablet with a retail-ready case, ensuring your business runs smoothly from the sales floor to the back office. The large 12-inch screen and powerful Intel Pentium processor deliver exceptional performance, while the durable construction ensures longevity in demanding retail environments.
Product Description
The HP Pro x2 612 G2 Retail Solution is tailored for businesses seeking efficiency and durability. This package includes a high-performance Windows 10 Pro tablet encased in a sturdy retail case. With a powerful Intel Pentium 4410Y processor, 4GB of RAM, and a 128GB SSD, this solution ensures quick, reliable operations. The 12-inch multi-touch screen provides a clear, vibrant display, enhancing user interaction and productivity.
Key Features
- Operating System: Windows 10 Pro 64-bit
- Processor: Intel® Pentium® 4410Y with Intel® Graphics 615 (1.5 GHz, 2 MB cache, 2 cores)
- Memory: 4 GB LPDDR3 SDRAM (onboard)
- Storage: 128 GB M.2 2280 SATA SSD
- Display: 12-inch diagonal capacitive multi-touch, eDP WUXGA+ BrightView, Ultraslim, 340 nits (1920x1280) 3:2 aspect ratio
- Graphics: Intel® HD Graphics 615
- Audio: 2 Stereo speakers; Dual microphone array; 1 headphone/microphone combo
- NFC: Integrated NFC NXP NPC100 I2C NCI module
- WIFI: Intel® Dual Band 802.11a/b/g/n/ac (2x2)
- Expansion Slots: 1 microSD (Expandable up to 2 TB)
- Ports and Connectors: 1x 3.5 mm headphone jack; 1x USB 3.0a Port; 1x USB 3.0 Type-C™ connector; Single micro SIM (Nano-SIM) model
- Camera: 8 MP rear-facing; 5 MP front-facing
- Battery: 4-cell Long Life Polymer 41.58Whr (2700mAhr)
- Dimensions: 30 x 21.38 x 9.1 cm (Tablet only - excluding retail case)
- Weight: 850 g (tablet only - excluding retail case)
- Power: HP 45W USB Type-C™ AC Adapter; HP 65W USB Type-C™ AC Adapter
- Warranty: One-year limited warranty
Product Quality and Performance
The HP Pro x2 612 G2 Retail Solution meets high-quality standards, boasting a damage-resistant Corning® Gorilla® Glass screen. Designed to pass MIL-STD 810G, it offers durability and reliability in fast-paced retail environments. User testimonials praise its performance and longevity, making it a trusted choice for businesses.
Specifications
- Graphics: Intel HD Graphics
- Memory: 4 GB LPDDR3 SDRAM
- Processor: Intel® Pentium® 4410Y (1.5 GHz, 2 MB cache, 2 cores)
- Storage: 128 GB SSD
- Dimensions: 30 x 21.38 x 9.1 cm
- Weight: 850 g
- Operating System: Windows 10 Pro 64-bit
Purpose of Use
The HP Pro x2 612 G2 Retail Solution is ideal for retail businesses seeking a reliable and efficient POS system. Its robust features, combined with the retail-ready case, make it perfect for handling transactions, managing inventory, and improving customer service.
How to Use
Simply dock the HP Pro x2 612 G2 tablet in the HP Retail Expansion Dock to connect with peripherals or use it as a mobile device. The included hand strap and shoulder strap provide additional portability options, allowing you to accept payments and manage tasks on the go.
Supported OS/Application/Industries
The HP Pro x2 612 G2 Retail Solution is compatible with Windows 10 Pro 64-bit and supports a wide range of retail applications. It is suitable for various industries, including retail, hospitality, and service sectors, enhancing operational efficiency and customer experience.
Benefits & Compatibility
- Enhanced Mobility: With its portable design and robust case, it can be used both in-store and on the go.
- High Performance: Equipped with Intel® Pentium® 4410Y processor and 4GB RAM.
- Durability: MIL-STD 810G certified and Corning® Gorilla® Glass screen for added protection.
- Compatibility: Supports various retail applications and peripherals.
Warranty and FAQs
The HP Pro x2 612 G2 comes with a one-year limited warranty. For detailed FAQs and support, visit the HP Customer Support Centre. In case of product issues, contact our sales representative for assistance.
Packaging/Weight/Dimension
The HP Pro x2 612 G2 is packaged securely to ensure safe delivery. The package weighs 3.77 kg, with dimensions of 30 x 21.38 x 9.1 cm.
Shop Today & Receive Your Delivery Across the UAE!
Experience seamless shopping and fast delivery with our service across the UAE. Purchase the HP Pro x2 612 G2 today and enjoy efficient, reliable delivery right to your doorstep.
Best Price Guarantee
We offer the best price guarantee on the HP Pro x2 612 G2. If you find a lower price elsewhere, we will match it. Shop now for the best value in Dubai, UAE.
After Sales Support
Our dedicated after-sales support team is available 24/7 to assist you with any issues or questions. Ensuring customer satisfaction is our top priority.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences and reviews of the HP Pro x2 612 G2 to help other customers make informed decisions.
Stock Availability
Most items are always in stock. For non-standard items, availability can be confirmed within 10-15 working days after customer confirmation.
Get in Touch
For inquiries or feedback, contact our expert support team. We are here to assist you with any questions or concerns regarding our products and services.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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